Concierge Services Manager jobs in United States
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PwC ยท 1 day ago

Concierge Services Manager

positionNY-Buffalo
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$74K/yr - $212K/yr
date4+ years exp

PwC is a leading professional services firm, and they are seeking a Concierge Services Manager to oversee administrative support service delivery. This role involves managing teams, addressing client needs, and implementing strategies to enhance service quality and efficiency.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting
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Responsibilities

Lead and manage administrative support service delivery
Supervise, develop, and coach teams
Manage client service accounts and engagement workstreams
Solve and analyze complex administrative challenges
Deliver premium-quality solutions for stakeholders
Understand and address administrative support needs
Implement Concierge Services strategy consistently
Align services with key stakeholder requirements

Qualification

Client engagementProject ownershipTeam managementAdministrative supportCoachingEffective communicationMentoringConflict resolution

Required

High School Diploma
At least 4 years of administrative or PwC experience

Preferred

Bachelor's Degree preferred
Managing a team by creating a positive, collaborative environment
Creating an atmosphere of trust and seeking diverse views
Managing staff performance, productivity, and customer satisfaction
Setting priorities and managing people/projects across multiple levels
Coaching and developing staff
Hiring qualified personnel and retaining top performers
Working independently and setting priorities with minimal supervision
Identifying additional opportunities for Concierge Services to assist the business
Communicating effectively in written and verbal formats

Benefits

Medical
Dental
Vision
401k
Holiday pay
Vacation
Personal and family sick leave
And more

Company

PwC

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At PwC, we help clients drive their companies to the leading edge.
dateFounded in 1998
location
London, England, GBR
people-size10001+ employees
web-link
http://pwc.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Apparel Impact Institute
2023-09-19Grant

Leadership Team

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Havard Abrahamsen
CEO - Norway
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Alex Sladen
Director - Global Marketing, Media & Partnerships
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