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Veradigm® · 2 days ago

Principal Technical Program Manager (API Development)

United States

Full-time

Remote

Lead/Staff

$130K/yr - $190K/yr

10+ years exp

Veradigm offers healthcare provider solutions that streamline clinical and financial workflows. The Principal Technical Program Manager will develop program strategies aligned with the organization's vision, lead API initiatives, and ensure compliance with regulatory requirements while collaborating with development teams to enhance product experiences.

Electronic Health Record (EHR)Health CareHospitalInformation ServicesInformation Technology

No H1B

Responsibilities

Spearhead organization-wide API strategy and interoperability roadmap that aligns with business objectives and regulatory requirements

Define and implement technical standards for API usability, security, scalability, and performance that exceed market expectations

Drive data-driven decision making to build compelling business cases and prioritize initiatives

Apply healthcare domain expertise to ensure our API products meet healthcare technology regulations while delivering exceptional value

Proactively identify opportunities for system improvement and lead initiatives to address technical gaps

Establish API governance frameworks and best practices across the organization

Drive cross-functional development and product launches from concept to delivery in an Agile software development environment

Manage comprehensive API roadmaps and backlog prioritization with business acumen

Identify and manage feature trade-offs based on business value and technical feasibility

Oversee release management strategies, implementing feature flags, phased rollouts, and monitoring post-release metrics

Develop and track key performance indicators for API adoption, performance, and business impact

Create and maintain program schedules, ensuring timely delivery against milestones

Work with Development, Quality, User Research, compliance, and Customer Success teams during design and implementation

Translate and communicate complex technical concepts for non-technical audiences

Create comprehensive technical documentation, including PRDs, user scenarios, user journeys, sequence diagrams, and workflow diagrams

Influence without authority across organizational boundaries

Facilitate technical discussions between diverse stakeholders to drive consensus

Understand various API architectures (REST, webhooks, GraphQL, SOAP) and their appropriate use cases to manage API programs as products effectively

Possess working knowledge of authentication and authorization mechanisms, including OAuth 2.0, token-based authentication, and related security concepts

Coordinate development efforts across distributed systems and demonstrate familiarity with microservices architecture and event-driven systems

Utilize SQL knowledge to extract and analyze data relevant to program management

Understand the software delivery pipeline from development to production, including CI/CD concepts and AWS infrastructure

Partner effectively with principal engineers and technical leads on complex initiatives

Lead by example in technical discussions and decision-making, demonstrating both depth and breadth of knowledge

Mentor and develop junior program managers in technical program management best practices and healthcare domain knowledge

Build trusted partnerships with engineering leaders to align on technical direction and implementation approaches

Track and analyze program metrics to report progress against key objectives to executive stakeholders

Establish effective cross-functional working relationships to remove obstacles and drive technical initiatives forward

Foster a collaborative environment that encourages innovation and continuous improvement within technical teams

Advocate for API-first thinking and interoperability standards across the organization

Qualification

API developmentAgile environmentHealthcare technologyData analytics toolsRegulatory complianceTechnical documentationTeam developmentCommunication skillsMentorship

Required

Bachelor's Degree

10+ years of demonstrated success in technical program management, with 2-3 years at the expert level

Strong technical background with demonstrated expertise in API development and management

Experience in an Agile environment with proven ability to drive the Software Development Lifecycle

Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences

Experience creating technical documentation, including sequence/workflow diagrams

Strong bias for action with a track record of initiative and innovation

Proven ability to manage complex technical programs with multiple stakeholders

Preferred

Healthcare technology experience, particularly with EHR systems

Experience with healthcare interoperability standards (FHIR, HL7)

Experience with regulatory compliance in healthcare (ONC, HIPAA)

Familiarity with AWS and cloud architecture

Experience with data analytics tools (Snowflake, Power BI)

History of successful mentorship and team development

Benefits

Holidays

Vacation

Medical

Dental

Vision insurance

Company paid life insurance

Retirement savings

Company

Veradigm®

Veradigm is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve.

Founded in 1986

Chicago, Illinois, USA

1001-5000 employees