Charlie Health · 1 day ago
Regional Director, Outreach (NY, Syracuse)
Charlie Health is a rapidly growing organization focused on connecting individuals to life-saving behavioral health treatment. As a Regional Director, you will lead go-to-market efforts, manage a team, and build relationships to expand access to care for at-risk youth.
Health Care
Responsibilities
Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth
Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
Measure and own KPIs across your region, reporting upwards on a monthly basis
Develop and operationalize GTM strategy for efficient new market penetration
Create, build, and manage relationships with referral sources across priority markets
Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
Design strategies to better support and engage referral partners across different channels
Deepen Charlie Health’s penetration across existing partnerships
Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Qualification
Required
Must be based in Syracuse, NY
6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
Proficiency with Microsoft Office, Google Suite, CRM, scheduling, and video conferencing technologies
Work authorized in the United States and native or bilingual English proficiency
Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
Experience managing, coaching, and motivating a business development team
Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
Ability to energize, communicate, and build rapport at all levels within an organization
Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
Expert in advising, presenting to, and persuading senior corporate personnel
Preferred
Experience in healthcare is a plus
Salesforce preferred
Benefits
Comprehensive benefits
Target performance-based bonus
Stock options
Company
Charlie Health
Virtual behavioral health clinic for high acuity youth
Funding
Current Stage
Late StageTotal Funding
$0.85M2020-06-04Seed· $0.85M
Leadership Team
Recent News
Behavioral Health Business
2025-08-14
Behavioral Health Business
2025-05-05
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