FIELD TECHNOLOGY SPECIALIST - ORLANDO, FL AREA jobs in United States
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CITY Furniture ยท 1 day ago

FIELD TECHNOLOGY SPECIALIST - ORLANDO, FL AREA

CITY Furniture, Inc. is a leading furniture company with over 50 years of experience, seeking a Technology Specialist to support and maintain in-house technology equipment and IT assets. The role involves installing, configuring, diagnosing, repairing, and upgrading corporate hardware while ensuring optimal performance and customer satisfaction.

Retail
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H1B Sponsor Likelynote

Responsibilities

System Management: Ensures all computer systems are functional and identifies issues with hardware, printers, software, and user access. Researches error messages and corrects problems, manages helpdesk tickets
Internal Support: Provides support to staff via in-person, email, and phone, assisting with company-supported hardware/software applications and acting as a computer resource
Computer Monitoring: Operates and monitors computers and peripherals like printers and access points. Maintains warehouse systems and equipment for optimal functionality
Human Resource Management: Offers on-the-job training to new department staff to aid their development
Installations: Performs hardware and software installations and assists with upgrades for job functions
Documentation: Records user-submitted tickets and their resolutions for future reference
Transactions: Creating documentation for work orders, equipment movement sheets, purchase orders for vendors, return merchandise authorization, and FedEx shipping

Qualification

Technical TroubleshootingMicrosoft OfficeGoogle SuiteJira Service ManagementApple Mac OSMicrosoft WindowsITF+ CertificationA+ CertificationNetwork + CertificationCustomer ServiceCommunication SkillsProblem SolvingAdaptabilityTeam Collaboration

Required

AA/AS degree in MIS or relevant Certification preferred
2-4 years or more of related IT technical support experience
5-day schedule - some flexibility needed for emergencies
40-hour workweek
Operates in corporate offices, distribution centers, and retail showrooms
50% Travel contained within Florida
This position requires limited lifting
Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
Google Suite (i.e. Docs, Sheets, Slides, etc.)
iPad iOS
Apple Mac OS
Microsoft Windows Operating System
Software Utility Tools
Jira Service Management

Preferred

ITF+ Certification preferred but not required
A+ Certification preferred but not required
Network + Certification preferred but not required

Benefits

Competitive and Transparent Compensation
Paid Vacation & Sick Time
Paid Parental leave
Opportunity for Flexible Work Environment and Schedule (varies by department and role)
Community involvement and volunteer opportunities
On-Site Health & Wellness Clinic (Tamarac, FL)
Free virtual healthcare services (for Associates enrolled in our medical plans)
Medical options include Employer-funded HSA options
Vision to support your eye health and well-being
100% Employer-paid Dental option available to all Associate
Employee Assistance Program (EAP)
Life & Disability Insurance 100% employer-sponsored options
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
Roth 401K Option
Financial Wellness webinars
90% Promote from Within
Access to various training for professional development
Individual Development Plan (IDP) (varies by department)
Associate Purchase Discount Program

Company

CITY Furniture

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City Furniture, Inc. operates furniture stores.

H1B Sponsorship

CITY Furniture has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Andrew Koenig
Chief Executive Officer
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Company data provided by crunchbase