TruStage · 1 day ago
Manger, Lending Program Performance (Hybrid
TruStage is a company dedicated to making a brighter financial future accessible to everyone. They are seeking a Manager of Lending Program Performance to lead the learning and development strategy that empowers financial institution partners to improve performance through innovative solutions.
Financial Services
Responsibilities
Lead the development and execution of innovative learning and development solutions across multiple modalities for diverse partner and lender audiences
Manage, coach, and mentor a remote instructional design and performance consulting team, fostering a culture of continuous improvement and accountability
Develop and maintain learning assets, curricula, and best practices that align with enterprise priorities, partner goals, and B2b Distribution team needs
Drive continuous improvement, simplification, and scalability of learning programs to enhance partner performance and engagement
Serve as a key liaison with internal teams and external partners to ensure alignment, readiness, and coordinated execution of learning and engagement strategies
Conduct research on emerging trends, technologies, and learning innovations to differentiate our programs and enhance the partner experience
Design performance-focused solutions that strengthen adoption, lender confidence, and utilization of learning resources
Establish and track success metrics to ensure learning solutions achieve measurable outcomes tied to business office, partner, and B2B distribution goals
Oversee quality assurance for all learning and development deliverables, ensuring consistency, clarity, and strategic alignment
Qualification
Required
Bachelor's degree in Business Administration, Leadership/Organization Development, Marketing, or business-related field, or experience trade off
7+ years of leadership experience of fostering teamwork, recognizing performance, engagement, and creating accountability
Demonstrated knowledge of credit union/ financial services industry, experience working in a credit union or bank preferred
Three or more years of experience in a learning and development, training, coaching, facilitation environment
Proven success and experience in collaborating and influencing cross functional groups including leading large and complex cross functional projects
Diversity, Equity & Inclusion (DE&I) subject matter expertise strongly desired
Instructional design experience building and delivering innovative solutions
Deep knowledge of leadership and organization development, change theories, learning models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading edge practices
Strong communication, influencing, change management and stakeholder management skills
Excellent written, presentation skills
Benefits
Medical
Dental
Vision
Employee assistance program
Life insurance
Disability plans
Parental leave
Paid time off
401k
Tuition reimbursement
Company
TruStage
TruStage™ is a financially strong insurance and financial services provider, built on the philosophy of people helping people, meeting the needs of middle-market consumers and the businesses that serve them.
H1B Sponsorship
TruStage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (15)
2023 (13)
2022 (25)
2021 (15)
2020 (15)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase