Junior Technical Support Specialist (On-site) jobs in United States
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Insight Global · 5 days ago

Junior Technical Support Specialist (On-site)

positionCleveland, OH
timeFull-time
remoteOnsite
seniorityEntry Level
money$22/hr - $25/hr
date1+ years exp

Insight Global is seeking a Field Support Technician for one of their clients in the education management space. This role involves providing onsite technical support for hardware and software issues across multiple school locations in the Cleveland area.

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H1B Sponsor Likelynote

Responsibilities

Supporting multiple different locations (up to four schools) in the greater Cleveland area
Install, configure, maintain and troubleshoot hardware and software not limited to projectors, smart boards, scanners, and printers
Support a collaborative working environment in which technology resources are available so that staff can perform efficiently, and students can be successful learners
Communicate effectively with administrative staff, school principals and teachers
Maintain a positive attitude and support of the organization’s initiatives and assignments
Able and willing to travel overnight (up to 10%) and as needed intrastate
Creating and maintaining detailed records and notes relating to projects, hardware and procedures

Qualification

Windows supportHardware troubleshootingSoftware troubleshootingCustomer serviceChromebook supportApple product supportDocumentationCommunication skillsPositive attitude

Required

Must be in the Cleveland Area and willing to go onsite
1+ years of experience supporting Windows environments (m365 ideally)
Experience supporting hardware and software issues (ideally in a school environment)
Good customer service skills

Preferred

Experience supporting Chromebooks
Experience supporting Apple products (MacBook, iPhone, iPad)
Associates Degree in Computer Science or related field

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://insightglobal.com/

H1B Sponsorship

Insight Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Recent News

Maryland Daily Record
Staffing services firm signs lease with Baltimore Peninsula
2025-09-26
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Baltimore Peninsula Signs 15,600-Square-Foot Lease With Insight Global
2025-09-25
PR Newswire
Insight Global Releases 2025 Employee Sentiment Report Highlighting Urgent Need for Better Onboarding and Workplace Culture
2025-09-23
Company data provided by crunchbase