Business Management Associates ยท 1 day ago
System Administrator
Washington, DC
Full-time
Onsite
Senior Level
6+ years expBusiness Management Associates, Inc. is seeking a Junior Systems Administrator / Tier 2 Support Technician to provide hands-on technical support and system administration for enterprise Windows and Red Hat environments. The role involves administering Active Directory, managing endpoint deployments, enforcing security controls, and resolving Tier 2/3 incidents in regulated settings.
ConsultingCorporate TrainingManagement ConsultingTraining
Responsibilities
Administer and maintain Active Directory user accounts, security groups, permissions, and authentication policies
Provide Tier 2 / Tier 3 technical support for Windows 10/11, Windows Server, and Red Hat systems
Deploy, reimage, and configure endpoints using SCCM, Intune, and PXE imaging
Perform system patching, OS upgrades, BIOS, and firmware updates
Configure and support Azure AD, Multi-Factor Authentication (MFA), PIV authentication, and BitLocker recovery
Monitor, manage, and resolve incidents using ServiceNow while meeting SLA requirements
Support Windows and macOS systems in regulated enterprise environments
Utilize PowerShell to manage user accounts, mailboxes, and permissions
Assist with endpoint security, asset management, and compliance controls
Mentor and support Tier 1 technicians as needed
Maintain technical documentation and follow federal IT best practices
Qualification
Required
Hands-on technical support and system administration for enterprise Windows and Red Hat environments
Strong troubleshooting skills
Experience with modern device management tools
Ability to operate within SLA-driven service environments
Administer and maintain Active Directory user accounts, security groups, permissions, and authentication policies
Provide Tier 2 / Tier 3 technical support for Windows 10/11, Windows Server, and Red Hat systems
Deploy, reimage, and configure endpoints using SCCM, Intune, and PXE imaging
Perform system patching, OS upgrades, BIOS, and firmware updates
Configure and support Azure AD, Multi-Factor Authentication (MFA), PIV authentication, and BitLocker recovery
Monitor, manage, and resolve incidents using ServiceNow while meeting SLA requirements
Support Windows and macOS systems in regulated enterprise environments
Utilize PowerShell to manage user accounts, mailboxes, and permissions
Assist with endpoint security, asset management, and compliance controls
Mentor and support Tier 1 technicians as needed
Maintain technical documentation and follow federal IT best practices
Windows Server, Windows 10/11
Active Directory, Azure AD
Red Hat Linux administration
SCCM, Intune, PXE Imaging
MFA, PIV, BitLocker
Patch Management Endpoint Security
ServiceNow
PowerShell scripting
Tier 2 / Tier 3 Desktop Systems Support
Bachelor's degree in Business Administration or related field
Associate degree in Mass Communications or related field
CompTIA A+
Microsoft Certified Database Administrator
CompTIA Security+ (expected)
6+ years of experience supporting enterprise IT environments across federal and commercial organizations
Company
Business Management Associates
Business Management Associates offers human capital and resources management, training, & business process support services experience.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase