Buckner International · 1 day ago
Case Manager FAYS
Harlingen, Texas, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expBuckner International is committed to promoting and providing education and prevention of child abuse through its services. The FAYS Case Manager plays a strategic role in establishing supportive relationships with families and providing counseling and education programs to address youth issues such as runaway and delinquent behaviors.
CommunitiesElder CareHealth CareNon ProfitRetirement
Responsibilities
Establish and build supportive and nurturing relationships with clients and their families
Provide effective and appropriate counseling for crisis intervention as required, both face-to-face and over the phone
Assist clients and their families in dealing with issues such as runaway, truant (school related issues), and delinquent behaviors
Provide effective and appropriate youth education for coping skills strategies
Strengthen family coping skills to ensure the youths’ physical, emotional, and spiritual needs are met
Provide therapeutic interaction to assist parents in resuming and maintaining their parental responsibilities
Follow-up with families in aftercare according to each family’s individual needs
Communicate with Buckner staff, schools, and other agencies to assess client’s progress and needs
Provide effective and appropriate individual, group, and family consultation for youth and their families according to the established Action Plan
Accurately document all individual, group, and family consultations for youth and their families in accordance with their Action Plans
Timely and accurately complete Action Plans in accordance with established guidelines
Timely and accurately complete all necessary program paperwork, including intake assessments and discharge paperwork, in accordance with established guidelines
Develop, monitor, and manage Action Plans and reviews as scheduled; attend case staffing; involve families and youth in case reviews on an as needed basis
Timely and accurately enter information into the FAYS (Extended Reach) Database System; maintain current information in the FAYS (Extended Reach) Database System
Consult with supervisor on specific client needs on a regular basis; immediately notify supervisor of any change in client situation or crisis
Answer main phone line, receive referrals, and provide service to walk-ins on a rotating schedule as required
Transfer phone lines to on-call phones appropriately and as required
Report suspected child abuse and/or neglect to Administrator and appropriate law enforcement agency
Qualification
Required
Requires in-depth understanding of a comprehensive field of knowledge normally associated with the attainment of a Bachelor's Degree in a related field or a Master's Degree in social work
Bachelor's Degree in a related field required; Master's Degree preferred
Minimum 2 years prior related experience working with families in a professional setting required
Requires proficient ability to speak, read and write English
Requires ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables
Requires proficient working knowledge of family therapy, family systems, crisis intervention and resolution, etc
Requires ability to effectively and appropriately work with clients and families from all racial, ethnic, social-economic, and religious backgrounds
Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise
Requires ability to recognize differences in sound, such as voices/noises that are loud and playful instead of angry and combative; ability to differentiate tones and volumes in conversations
Requires ability to work under minimal supervision and exercise excellent professional judgment with awareness that error may have serious consequences
Requires ability to exercise patience, initiative, and judgment following established guidelines for the program
Requires ability to travel to various geographic locations and some overnight stays
Requires ability to obtain and maintain the necessary documentation to travel
Preferred
Master's Degree preferred
Ability to speak, read and write Spanish preferred
Company
Buckner International
Since 1879 Buckner International has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Albert Reyes
President and CEO
Jeff Gentry, CPA, CMA, CHFP
Senior Vice President and Chief Financial Officer
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