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STS Aerospace · 1 day ago

Customer Service Specialist

Laconia, NH

Full-time

Onsite

Mid Level

$60K/yr - $60K/yr

3+ years exp

STS Aerospace is searching for a Customer Service Representative to join their team in Laconia, NH. The role focuses on creating mutually beneficial relationships and coordinating information between supply chain, manufacturing, and customers to ensure prompt responses and a customer-focused strategy.

AerospaceIndustrial EngineeringIndustrial ManufacturingManufacturing

No H1B

Responsibilities

Create mutually beneficial relationships that extend beyond the initial purchase

Coordinate information between supply chain, manufacturing, and the customer ensuring prompt responses

Utilize outside the box thinking and an understanding of the customer-focused strategy with the importance of building quality relationships

Serve as a liaison between management, sales, production, purchasing, and customers concerning the processing of requests and purchase orders

Qualification

Customer service experienceCommunication skillsRelationship buildingProblem solvingTeam collaboration

Required

Bachelor's degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience