Visa · 1 day ago
Senior Manager - Operational Resilience
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$135K/yr - $218K/yr
8+ years expVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. As a Senior Consultant on Visa's Operational Resilience team, you will oversee daily operations and upkeep of the Operational Resilience program activities, ensuring the efficacy and efficiency of program processes and adherence to objectives.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Create, maintain, and test business continuity plans (BCP) and business impact analyses (BIA) to ensure the organization is well-prepared. Serve as a subject matter expert on business continuity lifecycle activities
Identify opportunities for improvement based on feedback and collaborate cross-functionally to implement necessary enhancements
Continuously track and manage operational processes to ensure smooth and efficient functioning
Collaborate with regional and global stakeholders to provide oversight of crisis response and recovery operations, ensuring timely and effective event resolution
Perform regular testing and validation of resilience measures to verify their effectiveness and readiness
Organize and conduct regular training and awareness programs for staff to ensure they are informed and prepared regarding resilience practices
Support the development and delivery of a robust testing and exercise program, across regional and global teams, as required
Support vendor assessments to ensure third-party dependencies do not compromise the organization's resilience
Support on-call responsibilities, when required
Support initiatives related to overall program delivery, enhancements, and governance
Qualification
Required
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
8 or more years of work experience with a bachelor's degree or at least 8 years of work experience with an Advanced Degree (e.g., Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
10 or more years of work experience with a bachelor's degree or 6-8 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Advanced working knowledge of office software (Word, Outlook, Excel, PowerPoint, SharePoint, and Project) and/or other report building tools with experience in data analytics and metrics reporting
Highly driven, resourceful, and results oriented individual, allowing for limited oversight, with proven leadership in crisis management, business continuity, vendor resilience, and operational resilience methodology and best practice
Advanced understanding of incident response and recovery processes. Working against solving significantly complex problems
Experience with AI/ML Technology, Data Quality Management (DQM), Everbridge, Fusion, VEOCI, is desired
Knowledge of risk, regulatory, audit, and governance best practices
Proven ability to have led multiple small-medium sized projects effectively in a fast-paced, deadline-driven environment with the potential for people management capability
Ability to manage complex issues with limited direct managerial oversight
A team player with excellent interpersonal skills and ability to mentor junior level employees
Solid analytical, problem-solving, and critical thinking skills
Excellent communication and collaboration skills with an aim to influence the situation to architect successful outcomes
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
2026-01-07
Payments Dive
2026-01-07
Payments Dive
2026-01-07
Company data provided by crunchbase