Becker's Healthcare · 1 day ago
Business Development Associate - Client Success
Greater Chicago Area
Full-time
Onsite
Entry Level
$60K/yr - $75K/yr
1+ years expBecker's Healthcare is a rapidly growing multimedia and events firm committed to delivering trusted news and insights to healthcare executives and clinicians. They are seeking a proactive Business Development Associate to manage client relationships and ensure exceptional results through their digital media and event platforms, contributing to the full lifecycle of client management.
Media Production
Responsibilities
Own the execution of multimedia campaigns, with a focus on national event campaigns across hundreds of Becker’s partners
Deliver exceptional client service, ensuring seamless campaign execution and strong relationship management
Analyze and report on campaign performance, metrics, and KPIs to optimize outcomes
Maintain an understanding of client goals and align our offerings to drive success
Build relationships with multiple decision-makers to enhance long-term client partnerships
Maintain a one-hour response time for client communication
Hit monthly growth goals and year-over-year retention targets through strategic relationship-building and upselling
Achieve client retention and revenue growth by identifying expansion opportunities
Drive upselling and cross-selling efforts, working closely with the sales team to connect execution insights to new opportunities
Focused effort on learning from and bringing back churn clients across the business
Implement feedback from clients to continuously improve their experience
Use data-driven insights to inform strategies and identify opportunities for improvement
Share wins, obstacles, and execution best practices within the team
Stay curious about competitors, market trends, and client needs to enhance our approach
Qualification
Required
Bachelor's degree in a relevant field
1-2 years of proven success in client success, sales, or a related role
Strong academic background and demonstrated work ethic in both college and high school
Highly detail-oriented, independent, and goal-driven, with an ability to thrive in a fast-paced environment
Passionate about delivering great client experiences and achieving measurable results
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Generous PTO
Parental Leave
Long-term Disability Insurance (LTD)
Employee Assistance Program (EAP)
Company
Becker's Healthcare
Becker's Healthcare offers forward looking business news, analysis and guidance relating to the healthcare industry.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Cole
President & CEO
Rhoda Weiss, PhD
Co-Chair, Spring Annual Conference and Fall CEO Roundtable Conference
Company data provided by crunchbase