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The Ohio State University Wexner Medical Center · 2 days ago

Scheduling Coordinator I: Multidisciplinary Neurological Clinic

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

The Ohio State University Wexner Medical Center is a leading healthcare provider, and they are seeking a Scheduling Coordinator I to manage patient appointments across multiple departments. This role involves resolving customer issues and using health information systems to ensure seamless customer interactions.

Health CareHospitalMedical

Responsibilities

Schedules and coordinates patient appointments across multiple departments associated with outpatient and other practices, including office visits and any testing

Resolves routine and complex customer problems and knows where to direct customers to address specific questions

Uses integrated health information systems and telephone technology with customer service skills to facilitate customer interactions such that the customer experiences Medical Center and its entities as an accessible, coordinated, and seamless entity

Qualification

Health Information SystemsTelephone TechnologyProblem SolvingCustomer ServiceCoordination

Required

Schedules and coordinates patient appointments across multiple departments associated with outpatient and other practices, including office visits and any testing

Resolves routine and complex customer problems and knows where to direct customers to address specific questions

Final candidates are subject to successful completion of a background check

A drug screen or physical may be required during the post offer process

Company

The Ohio State University Wexner Medical Center

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The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.

Founded in 1834