North American Partners in Anesthesia · 1 day ago
Account Executive (Healthcare)
Austin, Texas Metropolitan Area
Full-time
Onsite
Mid, Senior Level
$98K/yr - $135K/yr
5+ years expNorth American Partners in Anesthesia is a leading healthcare organization seeking an Account Executive to serve as the primary onsite liaison between NAPA and healthcare clients. This role involves managing client partnerships, optimizing operational performance, and supporting clinician recruitment and engagement to ensure high levels of satisfaction and retention.
Health CareManagement Information Systems
Responsibilities
Serve as the primary onsite liaison between NAPA and our client, building and maintaining strong, long-term relationships with key stakeholders, including hospital administration, clinic managers, chiefs and individual clinicians
Regularly meet with the chief to understand their evolving needs, identify opportunities for partnership expansion, and proactively address any concerns or challenges
Act as a trusted advisor, providing insights and recommendations to optimize schedules, reduce operating expenses, manage locums and enhance the client's overall experience
Ensure high levels of client satisfaction and retention through proactive communication and exceptional service delivery
Working in tandem with Talent Acquisition to develop and execute effective recruitment strategies, leveraging various channels to attract top talent
Establish and coordinate a standardized interview process for clinical candidates and our anesthesia department
Actively participate in the recruiting, interviewing and onboarding of clinicians, including a “white glove” service during the onboarding and orientation phase
Act as on-site liaison for clinicians and NAPA back office to help manage the full lifecycle of clinician engagement, including credentialing, scheduling, performance monitoring, and ongoing support
Foster a positive and supportive environment for clinicians, addressing their needs and ensuring their successful integration into the onsite team
Analyze data to identify opportunities to optimize scheduling and reduce locum usage
Review staffing models and improve operational efficiencies at the clinical site, in collaboration with the client and our internal teams
Proactively identify and resolve operational challenges, escalating complex issues as needed to ensure timely resolution
Identify and pursue opportunities for service expansion within the existing client account
Collaborate with internal sales and solutions teams to present new offerings and demonstrate value to the client
Stay informed about industry trends and competitor activities to identify potential threats and opportunities
Provide regular reports on client relationship status, recruitment progress, and operational performance to internal stakeholders
Maintain accurate and up-to-date records in CRM systems
Clearly and concisely communicate complex information to both internal and external audiences
Qualification
Required
Bachelor's degree in business administration, Healthcare Management, Marketing, or a related field
5+ years of experience in account management, client relations, or a similar role, preferably within the healthcare industry
Proven experience in recruiting and interviewing professionals, ideally healthcare clinicians
Demonstrated ability to drive operational efficiencies and implement process improvements
Strong understanding of the healthcare landscape, including clinical operations and staffing challenges
Exceptional interpersonal and communication skills (verbal and written), with the ability to build rapport and influence stakeholders at all levels
Excellent negotiation and problem-solving abilities
Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously
Proficiency in Microsoft Dynamics CRM software and Microsoft Office Suite
Must live close to NAPA major markets with ability to travel locally to client sites as needed by the regional team
Benefits
Paid Time Off
Health, life, vision, dental, disability, and AD&D insurance
Flexible Spending Accounts/Health Savings Accounts
401(k)
Leadership and professional development opportunities
Company
North American Partners in Anesthesia
North American Partners in Anesthesia (NAPA) is the leading single specialty anesthesia and perioperative management company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-04-20Acquired
Leadership Team
Rafael Cartagena
Chief Executive Officer
John Bugos
Chief Financial Officer
Recent News
2026-01-06
Morningstar.com
2025-12-08
2025-10-31
Company data provided by crunchbase