Classic Industries · 3 days ago
Customer Service Representative, Inbound Call Center
Huntington Beach, CA
Full-time
Onsite
Entry Level
$40K/yr - $45K/yr
1+ years expClassic Industries is the leader in restoration parts and accessories for classic cars and trucks, seeking full-time Customer Service Representatives for their Inbound Call Center Support Team in Huntington Beach, CA. The role involves assisting customers with product information, helping them find the right parts, ensuring order accuracy, and providing post-sales support.
LogisticsManufacturingTransportation
Responsibilities
Assist Customers: Provide clear, accurate information about our products and services
Help Customers Find the Right Parts: Look up items using product catalogs and online tools
Ensure Accuracy: Verify customer account information for order correctness
Deliver Post-Sales Support: Respond to questions, process returns, track packages, and resolve customer concerns
Qualification
Required
Provide clear, accurate information about our products and services
Look up items using product catalogs and online tools
Verify customer account information for order correctness
Respond to questions, process returns, track packages, and resolve customer concerns
Professional phone presence with good verbal and active listening skills
Friendly, positive, with a service-oriented personality
Basic computer knowledge and familiarity with common office software
Ability to work well in a supportive, collaborated environment
Preferred
Customer Service: 1 year
Benefits
Medical
Dental
Vision
Life insurance
Paid time off
Paid holidays
Employee discounts
Company
Classic Industries
At Classic Industries®, we're proud to be America's first choice in superb restoration and performance equipment for your classic car! Classic Industries is the largest manufacturer and distributor of GM reproduction parts and accessories.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bret Dethlefsen
CTO / CIO
Company data provided by crunchbase