Lutheran Services Florida · 1 day ago
Assistant Program Director (7941)
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Assistant Program Director who will support the mission of the Case Management Organization program, ensuring performance and safety for the children served while overseeing case management operations.
CommunitiesFamilySocial
Responsibilities
Monitors daily operation of assigned Case Management units to assure client safety and case management progression toward agency’s contract goals
Identifies cases of special interest or increased risk, and arranges for staffing's with Case Manager, Supervisor and Program Director
Reviews random samples of case files and Home SafeNet notes from each assigned unit to determine effectiveness of services and quality of documentation
Meets with each assigned Supervisor at least once every 2 months to review cases, and to assure Supervisor’s compliance with bi-monthly one-on-one supervision of Case Managers
Meets regularly with Program Director to review cases
Participates with Program Director and Supervisor of Quality Assurance in formulation of agency policies, and with agency CQI activities
Attends staffing's and meetings as required
Is available by cell phone 24 hours 7 days per week unless on agency approved leave
Performs written employee evaluations for all assigned Case Manager Supervisors
Responds to staff and clients to ameliorate problems
Participates in recruitment, hiring and training of new employees
Performs other duties required to meet this program's goals
Qualification
Required
Bachelor's degree in Human Services is required
Must have a minimum of 5 years of job-related experience and 3 years of supervisory experience
Must possess demonstrated leadership and administrative abilities
Be able to interpret statistics in order to monitor contract performance
Be able to establish effective working relationships with agency staff and with outside service providers
Be effective at communicating at all levels
Must demonstrate sensitivity to our services population's cultural and socioeconomic characteristics and needs
Must have a high level of energy
Be adaptable to irregular hours
Be able to be on-call as needed
Be available to travel as required
Benefits
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
Company
Lutheran Services Florida
Lutheran Services Florida is an organization dedicated to serving those most vulnerable members of communities.
Funding
Current Stage
Late StageTotal Funding
$6.12MKey Investors
U.S. Department of Health & Human Services
2021-06-01Grant· $6.12M
Leadership Team
Recent News
2025-10-02
St Pete Catalyst
2025-04-06
Jacksonville Business Journal
2024-12-23
Company data provided by crunchbase