Bryan Health · 1 day ago
Record Integrity Specialist
Lincoln, NE
Full-time
Onsite
Entry Level
2+ years expBryan Health is dedicated to maintaining the integrity of patient records, and they are seeking a Record Integrity Specialist to ensure the accuracy and reliability of the electronic master patient index and electronic health records. The role involves managing chart corrections, supporting patient portal functions, and collaborating with clinical teams to uphold patient safety and confidentiality.
Health CareHospitalNon Profit
Responsibilities
Commits to the mission, vision, beliefs and consistently demonstrates our core values
Researches potential duplicate or overlay medical records, and merges or unmerges as appropriate, based on requests received and on the potential duplicate report generated by the EHR system
Coordinates with multidisciplinary team in identification and resolution of urgent erroneous admission (overlay) scenarios. This includes providing direction to multiple stakeholders about what steps to take with medical record documentation in order to ensure patient safety, reviewing and confirming corrections made by clinical users, and ensuring that down-stream systems receive the necessary updates
Maintains an understanding of the data flow between the EHR and other systems throughout the organization
Manages and executes correction tasks including correcting scanned documents, deceased patient updates, demographic updates, and performing patient contact moves to move patient data and reconcile information manually as appropriate
Assists clinical users in making chart corrections as needed
Works the assigned Epic InBasket folders as related to Chart Corrections and MyChart. Forwards and responds to messages as appropriate
Responds professionally and courteously to patient requests for assistance in ongoing use of patient portal, to include activation requests, proxy requests, password resets, and general usage questions
Manages entire process relating to requests for medical record amendment, from receipt of request through final response and downstream notification of accepted amendment requests
Takes support calls from provider portal users and resolves or escalates concerns as appropriate
Supports deficiency tracking and provider suspension functions
Answers HIM office phone and assists or triages as appropriate
Answers Release of Information direct phone line and assists or triages as appropriate
Uses good listening and critical thinking to understand issues and appropriate resolutions
Serves as an organizational resource for issues involving chart correction, identity, and MyChart (Patient Portal)
Performs other related projects and duties as assigned
Qualification
Required
High school diploma or equivalency required
Minimum of two (2) years' experience related to health information, release of information, patient registration or patient billing required
Minimum of two (2) years' experience with Microsoft Office applications and web-based applications required
One (1) year of experience working within an electronic health record required
Knowledge of health information technology and healthcare workflow
Knowledge of federal, state and facility regulations related to medical record documentation and patient confidentiality
Knowledge of computer hardware equipment and software applications relevant to work functions
Knowledge of health information management functions and patient medical record contents
Knowledge of medical terminology, procedures and treatments
Skill in the use of Microsoft Office applications and web-based applications
Skill in listening for understanding and problem solving
Skill in research and decision-making under pressure
Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments
Ability to provide high level of customer service via telephone or in person
Ability to communicate effectively both verbally and in writing
Ability to work independently with little supervision
Ability to maintain confidentiality relevant to sensitive information
Ability to prioritize work demands and schedule work to meet deadlines
Ability to work in a fast-paced, highly dynamic team environment
Ability to maintain regular and punctual attendance
Preferred
Additional post-secondary course work preferred
Registered Health Information Technician (RHIT) designation preferred
Prior customer service experience preferred
Company
Bryan Health
Bryan Health is a non-profit organisation that specializes in hospital, health care & health education.
5001-10000 employees
H1B Sponsorship
Bryan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (5)
2022 (3)
Funding
Current Stage
Late StageLeadership Team
Russ Gronewold
President and CEO
Troy Hottovy
Chief Technology Officer/Chief Information Security Officer
Company data provided by crunchbase