SR Talent Solution Inc. ยท 1 day ago
Desktop Support Specialist
Gainesville, GA
Contract
Onsite
New Grad, Entry LevelSR Talent Solution Inc. is seeking a Desktop Support Specialist to assist with Windows 11 deployment and Intune installation. The role involves collaborating with IT staff and project managers, providing technical support to end-users, and managing device inventory.
Information Technology & Services
Hiring Manager
AMIT .
Responsibilities
Work closely with IT staff, project managers, and other stakeholders to ensure project milestones are met
Adhere to established technical processes and procedures, including the use of runbooks, during deployments and troubleshooting
Pre-provision devices with Microsoft Autopilot
Deploy and setup user configuration on Windows 11 devices
Enroll mobile devices (iOS and/or Android) with Microsoft Intune
Provide technical support and guidance to end-users throughout the deployment process
Troubleshoot and resolve technical issues related to the migration and upgrades
Document deployment procedures and best practices
Collaborate with other IT teams to ensure a smooth and efficient deployment
Provide feedback to help improve the technical deployment processes
Manage and track device inventory
Travel to various office locations within the specified region as required
Qualification
Required
Experience with Windows 10, Windows 11, iOS, and Android Operating Systems
Solid understanding of Active Directory users and objects
Proficiency in Intune deployment and management
Experience with the Microsoft Intune mobile device management (MDM) solution
Familiarity with imaging and deployment tools (e.g., SCCM, MDT, Autopilot)
Strong troubleshooting skills for hardware and software issues
Networking fundamentals (TCP/IP, DNS, DHCP)
Preferred
A+ certification desired
Company
SR Talent Solution Inc.
We provide our valued clients with fast, cost-effective access to high-quality resources.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase