Infinitive ยท 1 day ago
Facility Operations Center (FOC) Network Engineer
Infinitive is seeking a Facility Operations Center (FOC) Network Engineer for their Data Center Campus, responsible for ensuring the uninterrupted operation of critical facility infrastructure. The role involves real-time monitoring, incident escalation, and collaboration with various teams to maintain optimal performance and reliability of data center operations.
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Responsibilities
Monitor BMS/EPMS Systems: Continuously monitor BMS and EPMS for data center infrastructure, including power, cooling, and HVAC systems, ensuring they operate efficiently and meet the facility's uptime requirements
Alarm Management & Escalation: Monitor real-time alarms and events generated by facility management systems, identifying and escalating critical issues related to power, cooling, and environmental controls that may impact data center operations
Incident Response & Troubleshooting: Act as the primary responder to any network, power, or environmental incidents that may arise within the data center. Diagnose and resolve issues in collaboration with facility engineers, network teams, and third-party vendors, ensuring minimal impact on service availability
Cross-Department Collaboration: Collaborate with the Data Center Operations team, electrical engineers, HVAC specialists, and security teams to ensure the facility operates optimally during any incidents
Incident Documentation & Reporting: Maintain comprehensive documentation for all incidents, responses, and resolutions. Provide clear and timely reports for internal stakeholders, ensuring transparency in system performance and incident management
System Optimization & Continuous Improvement: Identify areas for improving the reliability, performance, and efficiency of both facility operations and network systems. Recommend upgrades or process improvements as needed
Qualification
Required
Minimum of 3 years of experience in data center operations, facility management, network engineering, or related technical roles
Proven experience working with BMS and EPMS in a data center environment, including the monitoring and management of power, cooling, and HVAC systems
Hands-on experience with incident management, escalation procedures, and troubleshooting in mission-critical environments like data centers
Familiarity with the architecture and functionality of data center infrastructure, including network equipment, servers, power systems, cooling systems, and fire suppression
Exceptional problem-solving and analytical skills to identify and resolve complex issues under pressure
Attention to detail, especially when monitoring critical systems that support the integrity and uptime of the data center
Strong communication skills for clear incident reporting and collaboration across teams
Ability to remain calm and composed in high-pressure situations, handling incidents with professionalism and focus