Ewing-Foley, Inc · 1 day ago
Inside Sales
Ewing-Foley, Inc is one of the premier manufacturer's representative firms providing complete sales and marketing services in various industries. The Inside Sales position involves a range of sales activities, including responding to customer inquiries, creating sales quotations, and coordinating with outside sales staff to assist with closing orders.
ElectronicsManufacturing
Responsibilities
Answers phone calls as Backup to Customer Service on main phone lines within 3 rings
Emails are to be monitored consistently throughout the day. They are to be responded to within a timely fashion and written in a professional manner
Knowledge of Manufacturer’s online portals to answer customer inquiries
Understanding of Ewing Foley Offices, Divisions, Personnel, and Principals
Creation of sales quotations – standard stock and special/large competitive projects
Technical aptitude and/or understanding of product offering to provide selection advice and specification information to customers
Knowledge of terms and conditions, pricing strategies and sales processes for assigned Principals
Maintain and update knowledge on new products, promotions and sales initiatives for assigned lines
Communication with outside sales staff to coordinate quotes and assist with closing orders
Works with Customer Service to make sure orders are processed and shipped in a timely manner
Use of CRM database to create or maintain accounts, contacts, quotes, and/or opportunities
Ordering & coordinate shipment for sales samples
Organization of desk to ensure proper handling by assigned backup personnel
Qualification
Required
Experience in Customer Service and/or Inside Sales
Prior work in industrial & commercial products through electrical wholesale channel highly valued
Experienced skills with CRM software and Microsoft 365. Outlook, and Microsoft Excel knowledge essential
Ideal candidate will possess high energy, excellent verbal and written communication skills
Have the ability to handle multiple tasks at once and maintain a positive attitude
Organization and attention to detail are a must
Benefits
Medical
Dental
Vision
ESOP (Employee Stock Ownership Plan)
401(k)
Paid time off
Paid holidays
Bonus incentive