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Johnson Regional Medical Center · 1 day ago

Senior Revenue Cycle Director

Clarksville, AR

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Johnson Regional Medical Center is seeking a Senior Revenue Cycle Director to oversee the full revenue cycle, including Patient Access, Business Office, and Revenue Integrity. This role is responsible for ensuring accurate documentation, charge capture, coding alignment, and compliant billing to optimize reimbursement and support an excellent patient financial experience.

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Hiring Manager

Whitney Stepp

Responsibilities

Provide leadership across Patient Access, Business Office, and Revenue Integrity

Develop goals, KPIs, and operational plans to support financial objectives

Identify revenue leakage and compliance risks and implement corrective actions

Ensure accurate and complete charge capture and documentation

Oversee chargemaster maintenance and auditing

Monitor underbilling, overbilling, and missed charges

Review new services and supplies for proper charge structure

Collaborate with HIM/Coding and clinical teams to ensure compliance

Implement standardized charge capture processes with reconciliation

Ensure coding accuracy and compliance with CMS, Medicaid, Medicare, and payers

Conduct audits and provide documentation education

Maintain charging system integrity in partnership with IT/IS

Oversee preregistration, registration, verification, authorization, and POS collections

Monitor accuracy, wait times, and financial counseling processes

Resolve issues impacting downstream billing

Lead billing, claims submission, payment posting, AR follow-up, and collections

Ensure timely and accurate claims to reduce denials

Manage appeals and monitor payer trends

Optimize AR days, reimbursement, and bad debt processes

Analyze denial trends and reimbursement variances

Manage RAC, MAC, and commercial audits

Partner with PFS on appeals and corrective action plans

Develop financial analysis dashboards and reporting tools for leadership

Partner with HIM, Coding, Case Management, Clinical Leaders, Finance, and Compliance

Educate clinical and operational teams on documentation and reimbursement

Serve as a liaison with IT/IS, vendors, and auditors

Recruit, train, and evaluate staff across revenue cycle teams

Promote accountability, integrity, and continuous improvement

Support cross-training and staff engagement

Qualification

Revenue Cycle ManagementRegulatory ComplianceCharge CaptureCoding ComplianceAnalytical SkillsFinancial AnalysisCertifications RHIACertifications RHITCertifications etc.Staff TrainingLeadershipProblem-SolvingCommunication Skills

Required

Bachelor's degree

5–7 years of progressive revenue cycle or revenue integrity leadership

Strong analytical, leadership, and problem-solving skills

Able to communicate effectively in English, both verbally and in writing

On-site presence required with limited remote flexibility

Evening/weekend work may be required for projects

Some travel for training or conferences, as needed

Normal hospital environment

Close eye work

Hearing within normal range

Operates computer, typewriter, copier, calculator, telephone, fax machine, and general office equipment

Continuous sitting

Occasional standing, walking, and bending within the work areas

Minimal lifting up to 40 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care