Corient · 1 day ago
Deskside Support Engineer
Columbus, OH
Full-time
Onsite
Mid Level
$70K/yr - $80K/yr
3+ years expCorient is a wealth management platform that helps high-net-worth individuals preserve their wealth. They are seeking a Deskside Support Engineer responsible for providing IT support, troubleshooting issues, and ensuring efficient operations of the company's IT infrastructure.
AdviceConsultingWealth Management
No H1B
Responsibilities
Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users
Troubleshoot problem areas promptly and accurately, providing end-user assistance as needed
Resolve complex issues and collaborate with other teams to identify root causes and solutions
Install, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation performance
Document incidents, problems, requests, and tasks in Corient’s ITSM system
Escalate critical incidents to management as necessary
Perform day-to-day operational activities related to inventory, shipping and receiving IT hardware
Work independently while being a collaborative team member committed to team success
Follow standard operating procedures for processes and documentation
Availability to work after hours or on weekends as required
Travel may be required (up to 10%)
Qualification
Required
Associate degree (or equivalent proven industry experience)
3–4 years of experience in deskside support with a focus on end-user services
Strong problem-solving, analytical and customer service skills
Experience troubleshooting and installing laptops, printers, and mobile devices
Proficiency with Windows 11
Knowledge of Microsoft Office applications such as OneDrive, SharePoint, Microsoft Outlook, Teams, Excel, Word and PowerPoint
Experience with ticketing and incident management platforms, for managing user requests and escalations
Knowledge of networking fundamentals and remote support tools
Availability to work after hours or on weekends as required
Travel may be required (up to 10%)
Must be 18 years of age or older
Must have unrestricted work authorization to work in the United States
Must be willing to execute Corient's Employee Agreement or Confidentiality and Non-Disclosure Agreement
Preferred
A+ Certification (Highly Preferred)
Bachelor's degree
Experience with Active Directory administration
Experience with Citrix and RingCentral
Experience with cloud printing solutions such as Printix or Papercut
Experience with Video Conference and Collaboration technologies
Experience working with Active Directory
Microsoft MCP Certifications
Benefits
401(k) Plan with Employer Matching
Four Medical Plan options that is generously subsidized by Corient
Employer paid Dental, Vision & Life and AD&D Insurance
Employer paid Short-term & Long-term Disability
Paid Maternity & Parental Leave
Flexible Spending Accounts & Health Savings Accounts
Dependent Care FSA
Commuter & Transit FSA
Corporate Discount Program - Perkspot
Training Reimbursement
Paid Professional Designations
Giving back to the community - Volunteer days
Company
Corient
Corient offers wealth management and consulting services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nimesh Patel
Partner, Chief Technology Officer
Andrew Walsh, CPA, CFP®, CTFA
Manager of Personal CFO Services
Recent News
2025-10-03
2025-09-29
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