Operational Key Account Manager jobs in United States
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DSV - Global Transport and Logistics · 1 day ago

Operational Key Account Manager

positionChicago, IL
timeFull-time
remoteOnsite
seniorityMid Level

DSV is a global leader in providing and managing supply chain solutions for businesses of all sizes. The Operational Key Account Manager will be responsible for managing and fostering relationships with key clients to ensure exceptional service delivery and customer satisfaction, overseeing operational processes, and collaborating with internal teams to optimize supply chain solutions.

Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Hiring Manager
Alma Miljkovic
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Responsibilities

Managing and fostering relationships with key clients to ensure exceptional service delivery and customer satisfaction
Overseeing operational processes
Analyzing performance metrics
Addressing customer inquiries and concerns
Collaborating with internal teams to optimize supply chain solutions

Qualification

Account managementSupply chain managementData analysisLogistics coordinationCustomer serviceStakeholder managementSustainability initiativesCommunication skillsNegotiation skillsProblem-solvingCollaboration

Required

Strong expertise in account management, relationship-building, and customer service
Experience in operational processes, logistics coordination, and supply chain management
Capability in data analysis, problem-solving, and performance improvement
Proficiency in communication, negotiation, and stakeholder management skills
Ability to work in a dynamic and fast-paced environment, both independently and collaboratively

Preferred

Bachelor's degree in Business, Logistics, Supply Chain, or a related field is preferred
Previous experience in the logistics or supply chain industry is highly beneficial
Familiarity with sustainability initiatives and global operations is a plus

Company

DSV - Global Transport and Logistics

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Glassdoor3.6
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At DSV, we keep supply chains flowing in a world of change.
dateFounded in 1976
location
Hedehusene, Hovedstaden, DNK
people-size10001+ employees
web-link
http://www.dsv.com

Funding

Current Stage
Public Company
Total Funding
$6.02B
2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO

Leadership Team

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Irene Hill
Chief Executive Officer
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Angie Hornik
Human Resources Business Partner
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Recent News

GlobeNewswire
Air Freight Forwarding System Market Projected to Reach US$ 14.1 Billion by 2035 | Astute Analytica
2026-01-05
LogisticsGulf
Supply Chain and Logistics Conference 2025 concludes its 7th Edition with SAR 19.053bn in investments
2025-12-18
Naval News
PaleBlue Delivers ROV Simulator to the French Navy
2025-12-18
Company data provided by crunchbase