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Capital Farm Credit · 1 day ago

Loan Administrator Retail I

Katy, Texas

Full-time

Onsite

Entry Level

2+ years exp

Capital Farm Credit is the largest rural lending cooperative in Texas, dedicated to supporting rural communities and agriculture. The Loan Administrator Retail I is responsible for basic loan administration, loan accounting, and providing excellent customer service as the first line of contact for customers.

BankingFinancial ServicesInsurance

Comp. & Benefits

Responsibilities

Provides excellent customer service on a consistent basis by greeting customers, answering phones and customer inquiries, and facilitates communications between internal departments and external parties. Works with senior staff to research and resolve issues

Under direction and oversight, sends the loan application(s) to applicants, reviews completed application for accuracy and completeness, and communicates with applicants on additional needs. At a basic level, develops and organizes loan applicant information

Under direction and oversight, enters pertinent loan data into loan origination systems, including financial information such as balance sheets and other data required. Acquires credit bureau reports and generates credit scores

Conducts appropriate searches within various systems as required for borrowing entities. Reviews results to ensure compliance related to entity tax status and OFAC standings. Gains a basic understanding of UCC lien search results and UCC lien status

Under guidance, drafts and sends communication of initial credit decision to applicants. Assists with communicating additional needs and updates with applicants and members of the loan committee through due diligence process

Requests and develops basic knowledge of title commitment and supporting documents from title companies that are relevant to each loan file. Gains an understanding of coordination needed with internal departments for review and approval of necessary documents

Through direction and oversight, reviews files in loan origination system to help identify errors and ensure accuracy prior to loan committee approval and loan processing requests. Requests final loan committee approvals. Submits loan file to Document Preparation Department

With direction and oversight, coordinates loan closings; assembles, reviews, and delivers closing packet for execution; and reviews documentation to ensure proper execution

With guidance and oversight, onboards new loans from loan origination system into the loan accounting system and disburses loan proceeds; confirms loan was closed in compliance with loan closing instructions; monitors borrower loan conditions and documents the file accordingly. Assists the loan committee by requesting and filing necessary information to satisfy loan covenants and other reporting requirements

Develops an understanding of lien perfection through deed of trust and/or UCC filing and maintenance. Establishes and maintains electronic loan files and sends original documents to the Collateral Custodian. Works with internal departments to finalize and certify loans

Processes loan payments, disbursements, and related tasks necessary to service loan portfolio

Develops basic knowledge of cooperative structure, patronage program, and CFC product offerings

At a basic level, assists with credit servicing actions. With oversight and direction, reviews executed servicing action documentation, submits revisions to accounting systems, and updates electronic file documentation

Develops basic knowledge of required procedures, policies, processes, internal controls, and regulations with an ability to research and apply

Develops foundational knowledge of multiple systems and programs and demonstrates the ability to use CFC programs and systems used in lending and office administration

Assists with general office administration and operates a variety of standard office equipment

Qualification

Loan administrationCustomer serviceAccounting systemsMicrosoft OfficeAttention to detailProfessional correspondenceTime managementCritical thinkingCollaboration

Required

High school diploma or associate's degree

Two (2) years of related experience in loan administration, office operations, or customer service with exposure to financial services, mortgage, title insurance industry, or experience deemed equivalent at the discretion of Capital Farm Credit (CFC)

Basic Knowledge of accounting/financial systems

Basic Knowledge of computer systems and office equipment used for file management, file classification practices, and retrieval of business information

Basic Knowledge of documentation requirements for title insurance, deeds of trust, UCC financing statements, crop insurance, and flood insurance

Professional, oral, and written correspondence principles

Intermediate skill level in Microsoft Office applications

Organization and time management practices

Attention to detail

Working in a collaborative environment

Critical thinking skills