AMAX ยท 1 day ago
IT Help Desk
Fremont, CA
Full-time
Onsite
Entry Level
$50K/yr - $70K/yr
2+ years expAMAX is a globally recognized leader in GPU-accelerated IT infrastructure. They are seeking an IT Help Desk professional to manage servers, troubleshoot hardware and software issues, and support IT Help Desk activities while ensuring network stability and documentation of IT infrastructure.
Big DataCloud ComputingSoftware
Responsibilities
Manage Windows and virtual servers with 100+ clients
Install, troubleshoot and configure PCs, printer and other hardware peripherals, operating systems, telephones, network equipment and software applications
Perform backups, user account, security, and Disaster Recovery
Complete and accurate documentation of the IT infrastructure and ongoing changes
Manage existing and new networking solutions, including monitoring the network stability and uptime
Perform preventive maintenance activities
Work and support with other departments as needed
Work with Vendors/facility team for IT infrastructure, cabling and power requirement
Support all IT Help desk activities (new hire set-up, on-boarding related to IT)
Qualification
Required
College degree with 2+ years in PC troubleshooting experience
Experienced in troubleshooting PC/Laptop hardware and software issues
Experienced with Windows, Windows office, LAN and WAN networking skills needed for connectivity troubleshooting
Knowledge of Windows Desktop
Ability to take initiatives with minimum direction; team player
Ability to work in a fast-paced environment
Good written and verbal communication skills
Preferred
Virtualization knowledge
Active Directory and Group Policy Knowledge
Router configuration
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k) match
Flexible spending account
Commuter benefits
Health Savings Plan
Company
AMAX
We are an IT infrastructure design company delivering solutions by transforming IT components into specialized products through intelligent engineering design.
201-500 employees
H1B Sponsorship
AMAX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (8)
2022 (7)
2021 (6)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Li H.
Product Manager, CTO Office
Recent News
EIN Presswire
2026-01-06
2025-11-20
2025-07-08
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