Moffitt Cancer Center · 1 day ago
AMBULATORY PATIENT SUPPORT COORDINATOR
Tampa, FL
Full-time
Onsite
Entry Level
2+ years expMoffitt Cancer Center is seeking an Ambulatory Patient Support Coordinator to create a welcoming environment for patients and visitors at all hospital campuses. The role involves providing accurate information, guiding patients, and ensuring smooth patient flow, while also participating in patient experience initiatives to strengthen relationships between staff and patients.
Health Care
Responsibilities
Provide accurate information and instructions to individuals, covering all hospital campuses
Maintain a consistently professional and positive demeanor when interacting with customers and colleagues
Handle multiple tasks efficiently in a fast-paced environment, including greeting, managing the information desk, coordinating patient needs, and effectively utilizing information technology systems
Coordinate the flow of patients, families, and caregivers across all facility lobbies, employing strong customer service skills and critical thinking
Execute essential job functions related to patient flow and, when needed, support patient access functions
Collaborate with leadership on short and long-term projects, such as developing waiting room spaces and coordinating new construction or remodeling efforts, ensuring alignment with practice requirements and optimizing patient flow
Evaluate patient flow, wait times, and operational processes (e.g., scheduling, registration, checkout, time to appointment, delays, etc.)
Qualification
Required
Associate's Degree
High School Diploma/GED
At least two years of customer service experience, which includes handling customer inquiries or related experience. Alternatively, an associate degree can be substituted for the required experience
Excellent verbal, written, and listening skills
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, Access, and web navigation
Strong business acumen
Demonstrated strong motivational skills
High degree of customer focus
Demonstrated ability to solve problems effectively
Proven skills in promoting customer satisfaction
Interpersonal skills for effective coordination with team members and faculty, fostering a collaborative working relationship in an interdisciplinary model
Demonstrated aptitude for positive clinician relations, service recovery, conflict resolution, problemsolving, and time management
Preferred
One year of healthcare experience is preferred
Bilingual in Spanish is a preferred skill
Company
Moffitt Cancer Center
Moffitt Cancer Center are contribute to the prevention and cure of cancer.
5001-10000 employees
H1B Sponsorship
Moffitt Cancer Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (56)
2023 (62)
2022 (56)
2021 (52)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Foundation MedicineMassMutual Foundation
2023-07-31Grant
2023-07-12Grant· $0.01M
Leadership Team
Patrick Hwu
President and CEO
Joanna Weiss
Chief Financial Officer
Recent News
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2026-01-08
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2026-01-03
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