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L3Harris Technologies · 1 day ago

Network Operations Center Help Desk Engineer

Colorado Springs, CO

Full-time

Onsite

Mid, Senior Level

2+ years exp

L3Harris Technologies is a leader in the defense industry focused on providing end-to-end technology solutions. They are seeking a Senior Associate Network/Helpdesk Engineer to monitor network security, collaborate with engineers, and manage high visibility security projects for Department of Defense clients.

CommercialInformation TechnologyNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as an ISSO for the two Operation Centers

Provide Network Support services for a Department of Defense (DoD) Senior Leader Network, exercising discretion and independent judgement when events or incidents occur to ensure corrective actions are captured and incidents resolved in an expedient manner

Ensure the development, documentation, and presentation of IS security education, awareness, and training activities for users and others, as appropriate

Manage multiple high visibility security projects and adjust to quick shifts in customer priorities while meeting all mission requirements

Have a familiarity with controlling, labeling, virus scanning, and appropriately transferring data (uploading/downloading) between information systems at varying classification levels

Perform and Independently interpret the findings of vulnerability scanning utilities such as:

ACAS (Tenable Nessus)

SCAP (STIG benchmark)

Collaborate with other engineers to:

Ensure security policies and settings are in place

Build standardized security documentation

Generate evidence of compliance once settings have been applied

Analyze software

Interpret security requirements

Plan effective control implementations

Ability to function and navigate within eMASS

Contribute to development and ongoing improvement of industry best practices and standards within IA

Develop, maintain, and facilitate the appropriate closure of POA&Ms and facilitate with the Agency-designated security Point of Contact (PoC)/ISSO any related remediation activities Perform vulnerability/risk assessment analyses to support Assessment & Authorization (A&A) activities

Address network and connectivity issues instantaneously to support DoD Senior Leaders

Answer government cybersecurity and compliance requirement questions

Assist in creating and processing ATOs across multiple government customers

Provide high-level Department of Defense reports to DoD Senior Leaders

Manage and coordinate RF equipment Authorized Service Interruptions (ASIs)

Update troubleshooting Guide from lessons learned

Provide Tier I/II engineering support to subscriber aircraft on live missions and serve as a point of entry for any RF field support and/or corrective maintenance actions

Provide first level and when possible second level support for terrestrial network connectivity support during high-level DoD missions

Monitor the system to ensure efficient utilization and allocation of network and computer resources and facilities to maintain satisfactory response to customers using the network

Monitor, maintain and troubleshoot COMSEC/TRANSEC equipment and keying material issues

Qualification

Information AssuranceNetwork SecurityVulnerability ScanningDoD ComplianceACASNIST SP 800-53CISSPSecurity+CollaborationProblem SolvingCommunication

Required

Bachelor's Degree and minimum of 2 years of prior relevant experience or a Graduate Degree and a minimum of 0 years of prior related experience. In lieu of a degree, minimum of 4 years of prior related experience

Experience accrediting IT systems against U.S. Government standards including: NIST SP 800-53, CNSSI 1253, DISA STIGs, DOD RMF, ICD 503, or DIACAP

Active DOD 8140 (e.g. CISSP or Security+)

Must have a Top Secret clearance with eligibility to SCI