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Central Payments · 1 day ago

Information Systems Administrator

Sioux Falls, SD

Full-time

Onsite

Mid Level

3+ years exp

Central Payments is seeking an Information Systems Administrator to support their technology infrastructure. The role involves managing day-to-day operations of the internal Help Desk, administering enterprise systems, and collaborating with teams to optimize information systems and infrastructure.

Financial Services

Responsibilities

Manage and oversee day-to-day operations of the internal Help Desk, including ticket flow and issue resolution

Administer enterprise systems such as Office 365, email, web security tools, and Azure cloud environments

Partner with managed IT providers to handle escalations, system outages, SLA performance, and ongoing support needs

Install, configure, and maintain computers, mobile devices, networking equipment, and office technology

Deploy and manage third-party software applications, hardware, and user access in alignment with company security standards

Track and maintain IT assets, hardware inventories, and software licensing

Ensure compliance with corporate security policies related to system access, hardware, and data protection

Develop and maintain technical documentation, system procedures, and training materials

Support data-related troubleshooting, documentation, and storage management

Collaborate with internal stakeholders to improve and optimize information systems and infrastructure

Qualification

Windows environmentsMicrosoft 365 applicationsHelp desk managementAnalytical skillsMobile platformsProblem-solving skillsProactive mindsetCommunication skillsTechnical documentation

Required

Bachelor's degree in Computer Science or a related field, or equivalent experience

3+ years of experience in information systems, IT infrastructure, or systems administration

Strong experience supporting Windows environments and Microsoft 365 applications

Working knowledge of mobile platforms including iOS, Android, and Chrome OS

Experience managing help desk or ticketing platforms

Excellent analytical and problem-solving skills

Strong communication skills with the ability to collaborate across teams and vendors

Ability to manage multiple priorities, deadlines, and technical issues efficiently

A proactive mindset with an interest in improving systems and processes

Benefits

Opportunities for professional growth and development

A supportive team culture where your voice is heard

An in-person role, offering hands-on collaboration with our onsite teams and systems

Company

Central Payments

At Central Payments, we are improving how financial services are delivered and experienced, turning bold vision into market-leading financial products.

Founded in 2014

Sioux Falls, South Dakota, US

51-200 employees