NPAworldwide · 2 weeks ago
Corporate Parts Manager
Burlington, NJ
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expNPAworldwide is a Hyundai dealer looking for a Corporate Parts Manager for its multi-location semi trailer dealership. The role involves optimizing resources and delivering exceptional service while maintaining customer relationships, managing inventory, and resolving disputes.
Recruiting
Responsibilities
Maintain good customer relationships and high level of service
Maintain a balanced inventory consistent with the requirements of the service department, shop, retail and wholesale accounts
Actively assist in or handle dispute resolutions and warranty situations promptly, to the satisfaction of the customer and the company
Understand and track market pricing and make pricing recommendations
Actively participate in promotional activities
Maintain effective point of purchase displays of literature and/or materials
Track Lost Sales and report recommended actions based on data
Work with outside sales staff to understand customer requirements and satisfaction with the branches service and support
Oversee and reconcile all COD parts transactions
Develop and maintain a high level of product knowledge
Provide daily reporting and all other duties assigned by the Senior Management
Qualification
Required
5+ years of demonstrated successful heavy duty truck and trailer parts operations management
Knowledge of principles and processes for providing customer services
Must have excellent oral and written communication and interpersonal skills
Must be highly analytical and well organized, proficient with the use of computers and related software, customer service oriented
Must have strong decision-making, problem solving and time management skills
Must be ethical in all job related activities
Preferred
High school or equivalent
Sales Experience: 1 year
Management Experience: 1 year
Driver's License
ASE Certification
A degree in Logistics and Supply Chain Management or other business-related discipline is preferred but not required
Purchasing experience is a plus
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Bonus pay
Company
NPAworldwide
NPAworldwide is a global recruiting network that facilitates placements that result in split fees.
2-10 employees
Funding
Current Stage
Early StageRecent News
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