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Track Group, Inc. · 1 day ago

Electronic Monitoring Technician

Indianapolis, IN

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Track Group Inc. is a global leader in advanced electronic monitoring and supervision solutions for the criminal justice market. The Electronic Monitoring Technician is responsible for the installation, maintenance, and removal of tracking devices for clients under court-ordered electronic monitoring and alcohol monitoring.

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Responsibilities

Install and remove electronic monitoring equipment and/or alcohol monitors in accordance with contractual guidelines with Track Group's client you are assisting

Input data into computer software for monitoring purposes and in an excel sheet for inventory purposes

Troubleshoot equipment problems and perform routine equipment inspections to identify tampering or device malfunction

Effectively communicate with clients to provide support and guidance on the equipment

Properly clean equipment

Collect fees from clients on home detention and/or alcohol monitoring and for lost or damaged equipment

Qualification

Electronic monitoring installationTroubleshooting equipmentData entryExcel proficiencyMulti-taskingTyping speedCommunication skillsReliabilitySelf-starter

Required

Must be a quick learner, reliable, and self-started

Must be able to type at least 45 words per minutes

Multi-task in a fast paced environment, and navigate on computer databases such as Excel and software programs used for monitoring clients

Must be able and willing to work 2nd shift (2:00pm to 10:00pm)

All chosen applicants must pass a drug screen and background check required for this position

Minimum educational requirements High School Diploma/equivalent

Benefits

Generous amounts of time away from work to promote a healthy work-life balance. Weoffer time away in addition to 12 major holidays per year

Access to Medical, Dental and Vision insurances with company contributions for you and any covered dependents

Life Insurance, Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense.

Ability to contribute to a company sponsored 401(k) retirement plan with company match on your contributions.

Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your career goals.