Rodeo Dental & Orthodontics · 1 day ago
Assistant Dental Office Manager
Greeley, CO
Full-time
Onsite
Entry, Mid Level
$55K/yr - $65K/yr
2+ years expRodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. The Assistant Office Leader will contribute to creating an exceptional Patient Experience by managing non-clinical operations, staffing, scheduling, and ensuring patient satisfaction.
Hospital & Health Care
Responsibilities
Champion Rodeo’s High-Performance Culture by ensuring the perfect appointment and patient flow is executed successfully each day
Ensure treatment coordination and patient consultations are in line with preferred treatment practices and suggestions
Experience in a Treatment Coordinator role, or the ability to learn the Treatment Coordinator role, is required in order to assist current Treatment Coordinators or fulfill the role when needed
Maintain team accountability to Rodeo’s policies and procedures
Evaluate and maximize daily schedule for increased production
Dedicated focus to Patient Outcomes and Patient Experience
Foster team collaboration, share information and ideas, and push team to innovate
Assist with directing the Morning Opportunity Meeting, communicate staff assignments and plans, and motivate team
Work closely with the team to ensure the appointment board and the status of patients is optimized appropriately
Identify potential patient escalations and engage the Office Leader, Doctors, Regional, and Corporate resources as required to discuss issues, seek out root causes, and provide solutions to systemic issues
Build strong relationships with all doctors to facilitate treatment and employee satisfaction
Ensure all record keeping is 100% accurate at all times
Make sure the staff always remains 100% credentialed and certified, while performing their duties
Optimize dental supply inventories - control costs while ensuring supplies are available to meet treatment requirements
Coordinate and work closely with HR regarding all hiring, training, counseling, and all other employee relations needs
Immerse yourself and office personnel in the surrounding community for greatest outreach potential
Qualification
Required
3+ years experience in customer service, patient facing is a required
2+ years of previous leadership or management experience is required
Excellent time management skills
Bilingual (Spanish) is required
Experience in a Treatment Coordinator role, or the ability to learn the Treatment Coordinator role, is required in order to assist current Treatment Coordinators or fulfill the role when needed
Preferred
2+ years dental experience is preferred
Previous dental assisting experience is highly desirable
Dental practice management software (Open Dental/Dentrix) experience helpful
Working knowledge of MS Office and/or Google Suite Technologies
Experience with social media marketing is a plus
Benefits
401(k)
Employee discount
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance
Dental insurance
Company
Rodeo Dental & Orthodontics
Rodeo Dental is transforming the world of dentistry with world-class service and magical patient engagement techniques that create memorable experiences.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Antonio Elias Jr.
Talent Acquisition Business Partner
Ben Rouse
Chief Information Officer
Recent News
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