Service Desk Technician jobs in United States
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Inceed · 1 day ago

Service Desk Technician

Inceed is a staffing direct placement firm seeking a Service Desk Technician to join a dynamic team. The role involves providing IT support to C-level executives and field crew, managing Active Directory, and ensuring excellent customer service delivery.

ConsultingInformation TechnologyStaffing Agency
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Comp. & Benefits
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Responsibilities

Provide IT support to C-level executives and field crew
Manage Active Directory for IAM
Utilize ITSM Ticketing Tool for high volume tasks
Support Windows environment and Dell hardware
Assist with O365 applications
Stand up Fresh Works systems
Ensure excellent customer service delivery

Qualification

Windows environmentITSM Ticketing ToolsActive Directory for IAMCustomer service skillsCertifications in IT fieldsApple iPhone supportInTune knowledgeEntra ID Azure AD knowledge

Required

6+ months of IT experience
Proficiency in Windows environment
Experience with ITSM Ticketing Tools
Active Directory for IAM knowledge
Strong customer service skills

Preferred

Certifications in IT fields
Experience with Apple iPhone support
Knowledge of InTune and Entra ID Azure AD

Benefits

3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit

Company

Inceed

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Inceed is a staffing and recruiting company that provides consulting services.

Funding

Current Stage
Growth Stage

Leadership Team

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Charles Shaw
Partner
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Company data provided by crunchbase