Mountain America Credit Union · 1 day ago
Repossession Coordinator (Hybrid In Office/Remote)
Sandy, UT
Full-time
Hybrid
Entry Level
1+ years expMountain America Credit Union is seeking a Repossession Coordinator to manage repossession inventory. The role involves reviewing accounts prior to repossession, coordinating with repossession agents, and overseeing post-repossession processes to ensure compliance and maximize recovery.
BankingFinancial ServicesMortgage
Responsibilities
Review accounts that have been recommended for repossession
Ensure all necessary notices are sent prior to repossession assignment and Mountain America is listed as lienholder on collateral
Assign collateral to appropriate repossession agents for pick up
Handle queue of accounts that are assigned to a repossession agent ensure vehicles are secured in a timely fashion
Complete necessary skip tracing when repossession agents are unable to locate and secure collateral. If skip tracing efforts have been exhausted review account to be referred to 3rd party skip tracing agency or submit to Team Lead or Assistant Manager for charge off review
Coordinate transport of repossessed collateral to necessary auction
Processes Notice of Sale letters and ensure the credit union is in compliance with all State and Federal Laws
Review repossessed collateral after arriving at the auction to determine if insurance claim for damage or mechanical repair is necessary and set appropriate floor price
Represent Mountain America Credit Union at auction and oversee the sale of collateral to ensure collateral is ready to be sold, in the best possible condition to be sold, and that collateral is sold at the highest amount possible
Handle inbound/outbound calls with members regarding their repossession account and processes payments as needed
Oversee member redemptions on repossessed collateral when necessary
Review Impound Notices and work with member or Impound agent to determine next course of action with collateral. Negotiate bail-out amount with Impound yard when necessary
Performs other duties as assigned
Qualification
Required
One year of similar or related experience
High school diploma or equivalent
Intermediate skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Must have the ability to read, understand and carry out instructions in written and oral form
Ability to communicate effectively and professionally verbally and in written form
Ability to handle and de-escalate situations
Able to collaborate and work well in a team environment
Ability to work both autonomously and collaboratively
Self-starter with time management skills and the ability to work productively and efficiently
Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies
Ability to sit, talk and hear consistently
Ability to stand, walk, and use hands to handle or reach occasionally
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Ability to lift up to 10 pounds occasionally
Preferred
Some negotiation skills preferred
Company
Mountain America Credit Union
Mountain America Credit Union is a member-owned, full-service financial institution.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Curtis
EVP/Chief Financial Officer
Nathan Anderson
Executive Vice President/Chief Operating Officer
Recent News
2026-01-06
2025-12-24
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