Atrium ยท 1 day ago
Customer Service Specialist - 159429
College Station, TX
Full-time
Hybrid
Senior Level
$17/hr - $17/hr
5+ years expAtrium is a growing technology leader in the beverage, medical, and industrial gas industry, and they are seeking several Customer Service Specialists to support their expansion in College Station. The role involves delivering exceptional service to B2B customers, collaborating with various stakeholders to enhance the customer experience.
Real Estate
Responsibilities
Deliver an exceptional customer experience via phone, email, and chat
Contribute to a high-energy team focused on elevating customer support standards
Provide technical assistance for website, dashboard, and account-related inquiries
Conduct outbound calls to new customers as needed
Multitask effectively in a fast-paced office environment
Communicate clearly, professionally, and empathetically with customers
Identify issues, troubleshoot problems, and escalate appropriately when necessary
Qualification
Required
5+ years of customer service or call center experience preferred
Strong customer service background with a customer-centric mindset
Outgoing, empathetic, and passionate about customer satisfaction
Ability to work with urgency and manage multiple priorities effectively
Strong communication and problem-solving skills
Preferred
Hospitality or retail customer-facing experience
Strong data entry skills
Associate's degree preferred
Benefits
Competitive health and wellness plans.
401(k) retirement plan.
Flexible hybrid work schedule.
Ongoing training and clear opportunities for professional growth.
Company
Atrium
Atrium is a global WBENC-certified Talent Solutions and Extended Workforce Management leader.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Caylon Joiner
Talent Acquisition Partner
Shannon Mooney
Managing Director, Strategic Partnerships
Company data provided by crunchbase