Find Great People | FGP · 1 day ago
Chief Operating Officer
Charlotte, NC
Full-time
Onsite
Director/Executive
8+ years expFind Great People (FGP) is seeking a strategic and results-driven Chief Operating Officer (COO) to lead the operational and growth strategy for a multi-location, service-based organization. The COO will oversee all operational functions, driving organizational performance and ensuring operational excellence while aligning regional operations with the company’s long-term vision.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Direct day-to-day operations across multiple branches, ensuring consistency in service delivery and operational standards
Be present in the field—partner with branch leaders and service teams to solve challenges and improve workflows
Implement best practices and standardized processes to drive efficiency and profitability across all locations
Monitor KPIs and performance metrics for each branch, making data-driven decisions to optimize results
Execute short- and long-term growth strategies, including opening new locations and expanding service offerings
Align regional operations with company-wide goals and executive priorities
Develop and lead a sales strategy that drives revenue growth across all branches
Support sales teams in building strong client relationships and resolving high-priority service issues
Build and mentor high-performing teams at every level—branch managers, field technicians, and support staff
Foster a collaborative, safety-first culture grounded in accountability and transparency
Lead workforce planning, hiring, and leadership development initiatives
Manage budgets, expense controls, and full P&L responsibility for all locations
Negotiate vendor agreements and contracts to ensure cost efficiency and quality
Qualification
Required
Bachelor's degree in Business, Construction Management, or related field
8+ years of operational leadership with P&L responsibility, preferably in multi-location, service-based industries
Proven ability to scale operations, standardize processes, and lead teams across multiple sites
Strong financial acumen and familiarity with job costing and project lifecycles
Preferred
Experience in construction, service-based company, or field services strongly preferred
Company
Find Great People | FGP
Find Great People (FGP) is a nationally recognized talent acquisition and human resources consulting firm.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Betsy Anthony
Chief Operating Officer, Senior Talent Consultant
Recent News
London Loves Business
2024-02-05
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