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Nature's Way · 1 day ago

EDI Manager

Green Bay, WI

Full-time

Onsite

Mid, Senior Level

3+ years exp

Nature's Way is dedicated to promoting holistic health through natural products. The EDI Manager is responsible for overseeing electronic data interchange operations, managing EDI processes, and collaborating with various teams to support business growth and operational excellence.

FitnessHealth CareWellness

Responsibilities

Manage daily EDI operations, ensuring accurate and timely transmission of documents via VAN and SAP BTP

Monitor EDI transactions for errors, troubleshoot issues, and resolve discrepancies to maintain data integrity and compliance

Supervise and mentor the EDI Coordinator, providing guidance and support for professional development

Create, adapt, and troubleshoot EDI maps for trading partners within SAP Business Technology Platform (BTP), ensuring compliance with each partner’s specifications and Nature’s Way data models

Translate requirements into robust mappings, implement conditional logic, and maintain cross-reference tables to prevent failures and chargebacks

Coordinate end-to-end testing (unit, integration and user acceptance) and drive root-cause remediation with internal teams and trading partners

Version and document mapping changes, manage controlled deployments and monitor post-release performance to validate accuracy and stability

Develop and implement EDI strategies aligned with Nature’s Way business objectives

Lead the onboarding and integration of new trading partners, including requirements gathering, mapping, testing and validation of EDI processes

Stay current with industry best practices, standards (e.g. ANSI X12, EDIFACT), and emerging technologies to enhance EDI capabilities

Work closely with internal teams (IT, Customer Care, Sales) to ensure EDI systems are integrated with business processes and ERP systems

Communicate effectively with trading partners, external EDI providers, and VAN providers, to resolve issues and optimize document exchange

Generate and analyze EDI performance reports to identify trends, opportunities for improvement, and potential risks

Automate reporting and alerts to proactively address issues and support business continuity

Oversee the configuration, maintenance, and upgrades of EDI translation software and mapping tools

Ensure compliance with industry standards, customer requirements, and organizational policies through regular audits and documentation

Build and maintain strong relationships with trading partners and internal stakeholders

Represent Nature’s Way in EDI-related discussions, projects and initiatives

Identify opportunities for automation and process optimization to reduce manual intervention and improve efficiency

Provide training and support to the EDI Coordinator and other team members on EDI systems, protocols and best practices

Qualification

EDI ManagementSAP BTPVAN experienceEDI standardsProject ManagementMicrosoft OfficeAnalytical skillsCommunication skillsMentoring

Required

Proficiency in Microsoft Word, Excel, and PowerPoint

Ability to balance multiple priorities and meet deadlines in a fast-paced environment

Project Management skills

Ability to communicate effectively at all levels in and outside the organization

Bachelor's Degree in Information Technology, Business or related field; or equivalent combination of education and experience

Strong technical proficiency in EDI standards, mapping and integration with ERP systems

3+ years of experience in EDI Management, including hands on experience with VANs and mapping

Excellent analytical, problem-solving, and communication skills

Proven ability to lead, mentor and collaborate across teams

Preferred

SAP ERP experience preferred

Benefits

Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.

Dental Delta Dental PPO & an option to select an enhanced dental plan.

Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage

Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.

401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.

Company provided short-term & long-term disability

Life and AD&D insurance

Flexible spending accounts

Voluntary critical illness & accident coverage

New parent phase-in program & paternity leave

Educational assistance reimbursement

Product discounts & a wellness program