Melio · 1 day ago
Senior Solutions Engineer
New York City
Full-time
Hybrid
Senior Level
$130K/yr - $150K/yr
5+ years expMelio is a rapidly growing B2B payment platform that helps small business owners streamline their payment processes. The Senior Solutions Engineer will lead the technical onboarding and integration of Melio's payment solutions with strategic partners, ensuring effective communication and problem resolution throughout the integration process.
B2BFinancial ServicesFinTechPayments
Responsibilities
Lead Technical Onboarding: Serve as the initial and primary technical contact for strategic partners. Guide their engineering teams through the end-to-end integration and configuration of Melio's embedded solution (APIs/SDKs), ensuring a smooth and rapid time-to-market
Expert Troubleshooting & Resolution: Act as the first and primary point of technical escalation during the pre- and post-launch phases. Rapidly diagnose, reproduce, and resolve initial integration hurdles, complex technical setup issues, and API usage errors
Engineering Liaison & Advocacy: Bridge the gap between the partner’s technical team and Melio’s internal Engineering and Product teams. Conduct clear, concise communication, document partner requirements, and initiate internal escalation of complex issues that require code fixes, deep investigation, or significant product enhancements
Technical Documentation & Knowledge Sharing: Contribute to and maintain high-quality technical documentation, integration guides, and best-practice examples to accelerate future partner adoption
Solution Design & Strategy: Work closely with the Business Development and Product teams to understand partner use cases, translate business requirements into technical specifications, and architect the optimal integration solution leveraging the Melio platform
Qualification
Required
5+ years of experience in a customer-facing technical position in a product-led tech environment, working in roles such as Solution Engineering, Sales Engineering, or Partner Engineering, specifically focused on API/SDK integrations
Deep understanding of RESTful APIs, webhooks, and modern software development practice, basic SQL knowledge
Exceptional ability to articulate complex technical concepts clearly to both technical and non-technical audiences (e.g., engineers, product managers, and executive stakeholders)
Proven track record of independently diagnosing and solving complex, multi-system technical challenges under pressure
Highly motivated, proactive, and capable of managing multiple concurrent partner engagements with a high degree of autonomy
Preferred
Experience working with payments, Fintech, or B2B platforms is a strong advantage
Benefits
Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
401K matching and stock options: Feel the investment of working at a hyper-growth startup.
Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.
Company
Melio
Melio is a fintech company that delivers a digital accounts payable and receivable platform tailored for small and medium-sized businesses.
501-1000 employees
H1B Sponsorship
Melio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$654MKey Investors
FiservCoatueAccel
2025-06-24Acquired
2024-10-29Series E· $150M
2021-09-14Series D· $250M
Leadership Team
Matan Bar
Co-founder & CEO
Ilan Atias
Co-Founder, CTO
Recent News
globalventuring.com
2025-10-28
2025-10-15
Company data provided by crunchbase