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Inizio Evoke · 1 day ago

Patient Ambassador Coordinator

Philadelphia, Pennsylvania

Full-time

Hybrid

Entry Level

$55K/yr - $65K/yr

2+ years exp

Inizio Evoke is a global health communications agency dedicated to making health more human. The Patient Ambassador Coordinator will support the daily operations of the Patient Ambassador program, acting as the initial point of contact for potential ambassadors and managing logistics for their participation in events.

AnalyticsMarketingSocial Media Marketing

H1B Sponsor Likely

Responsibilities

Be the point of contact for patient ambassadors—answering questions, sharing event information, and maintaining consistent communication

Review, organize, and assess inbound patient submissions to support ambassador recruitment and program growth

Conduct outreach calls to prospective patient ambassadors to confirm interest, gather information, and guide them through next steps

Coordinate travel logistics, including booking flights, hotels, ground transportation, and handling reimbursement or honoraria documentation

Prepare patient ambassadors for events and engagements, ensuring they feel comfortable, informed, and supported

Manage scheduling, calendars, onboarding materials, and ambassador documentation

Support data entry, tracking, and reporting to ensure accurate records and compliance

Partner with our teams (comms, advocacy, compliance) to ensure seamless execution of ambassador activities

Help resolve issues quickly and professionally to maintain a positive experience for ambassadors

Qualification

Customer serviceAdministrative coordinationLogistics coordinationCRM platformsOrganizational skillsEmpathyCommunication skillsAttention to detail

Required

2+ years of experience in customer service, hospitality, administrative coordination, logistics, or related fields

Comfort in conducting outreach calls, gathering information, and engaging individuals who may be unfamiliar with the program

Ability to communicate with empathy, warmth, and clarity

Strong organizational skills with an attention to detail

Comfort working with individuals living with chronic health conditions; displaying the necessary discretion and professionalism in all communications

Proficiency in basic administrative systems (Scheduling tools, CRM platforms)

Willingness to travel occasionally to support ambassador events

Benefits

Medical

Dental

401(k)

Tuition reimbursement

Flexible time off

Company

Inizio Evoke

Glassdoor3.8

Inizio Evoke is a healthcare marketing, communications, and transformation platform for growth through data-driven insight.

Founded in 2009

London, England, GBR

1001-5000 employees

https://www.inizioevoke.com

H1B Sponsorship

Inizio Evoke has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2022 (1)