CED · 1 day ago
Credit Collections Analyst
Pleasant Hill, CA
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $70K/yrCED is a company focused on the management of credit and collections, and they are seeking a Credit Collections Analyst to assist the Division Credit Manager. The role involves managing credit, collections, and customer service functions while ensuring compliance with company policies and procedures.
Wholesale
Responsibilities
Establish and maintain relationships with the Profit Centers and credit account external customers
Recommend best method of collection on delinquent accounts and initiate processes within the employee’s scope of responsibility
Escalate collection activities as required by business circumstances
Support customer adherence to CED’s standard terms and conditions
Work directly with customers; making payment arrangements and resolving disputes
Reconcile payment/statement issues with the customer
Research and report on disputes and payment deductions to ensure efficient and timely resolution
Thoroughly document all collection and follow up conversations in the RCM system
Perform credit investigations for new and existing accounts
Grant credit approval with the credit manager’s consent
Engage in general office support duties of answering and directing phone calls
Process job accounts and send preliminary lien notices as required by state statue and as directed by the credit manager
Account maintenance in RCM to set up new accounts, make changes, update account information, and delete accounts
Prepare lien releases
Respond to credit inquiries
Maintain and report sales problems and claims to the PC Manager and Credit Manager
Prepare and reconcile monthly sales problem reports
Qualification
Required
High school diploma or equivalent
Excellent verbal and written communication skills
Negotiation skills
Microsoft Office Suite software
Detail oriented
Problem solving
Ability to Relocate: Pleasant Hill, CA 94523: Relocate before starting work
Preferred
4 year degree preferred
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Company
CED
CED is one of the largest electrical solutions distributors and product suppliers in the country, specializing in residential, commercial, industrial and solar projects.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Jorden
ACCOUNT MANAGER
Company data provided by crunchbase