Reflexive Concepts · 1 day ago
System Administrator II
Annapolis Junction, MD
Contract
Onsite
Mid, Senior Level
5+ years expReflexive Concepts is seeking a skilled System Administrator II to join our team! The System Administrator must provide Storage Support and sustain the entire storage environment for two geographically dispersed locations, ensuring effective operations and support of a complex computing environment.
AnalyticsBig DataInformation TechnologySoftwareSoftware Engineering
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualification
Required
B.S. in a technical discipline and 5 years' experience as a System Administrator in programs and contracts of similar scope, type and complexity is required or 10 years' experience in lieu of degree
Proficient with the following (as specific position requires): Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
DoD 8570 IAT II level certification required
Company
Reflexive Concepts
Reflexive Concepts is an IT firm that provides software engineering, systems engineering, cloud technologies, big data, and data analytics.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Siegers
Senior CNO Developer
Company data provided by crunchbase