Client Coordinator jobs in United States
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Lakefield Veterinary Group · 1 day ago

Client Coordinator

Lakefield Veterinary Group is seeking a Client Coordinator to serve as the front office liaison. This role involves greeting clients, ensuring a welcoming environment, and maintaining the reception area, while also coordinating with staff to facilitate smooth operations in the veterinary practice.

Health CarePetWellness

Responsibilities

Greeting clients and making them feel welcomed
Escorting clients and patients to clean, empty exam rooms
Accurately weighing pets
Assisting clients to their cars if necessary
Offering water to clients or patients in need
Keeping the reception area clean and organized
Cleaning exam rooms between clients
Straightening exam rooms as needed
Keeping coffee stocked and available for clients
Announcing that the assistants/doctors next exam room has been loaded
Maintaining knowledge of timing with all appointments
Building positive professional relationships with clients and staff members

Qualification

Customer service principlesMedical terminologyMicrosoft Office SuiteOrganizational skillsTime managementInterpersonal skillsCommunication skillsAttention to detail

Required

High School Diploma or GED required
Ability to provide effective customer service principles
Basic knowledge of medical terminology
Basic proficiency with a variety of computer programs including Microsoft Office Suite
Basic written, verbal, and active listening communication skills
Strong customer relations and interpersonal skills
Exercises tact and diplomacy in dealing with sensitive issues and situations
Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
Strong organizational and time management skills
Effectively and quickly responds to requests in a proactive manner
Strong attention to detail and high level of accuracy
Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance
Must be able to work flexible hours including evenings and weekends

Preferred

1+ years experience in retail sales or customer service preferred
Experience in a medical facility desired

Company

Lakefield Veterinary Group

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Lakefield Veterinary Group is a veterinary company that specializes in preserving the independence and local legacy for veterinarians.

Funding

Current Stage
Late Stage
Total Funding
$105M
Key Investors
Peloton Capital Management
2024-07-15Private Equity· $105M

Leadership Team

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Mollie Hoff
CEO at Lakefield Veterinary Grouo
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Company data provided by crunchbase