Tidewater Tech · 5 days ago
Admissions Representative
Norfolk, VA
Full-time
Onsite
Entry Level
$0/hr - $30/hr
1+ years expTidewater Tech is a leading educational provider in the trade industry, dedicated to helping adult students develop essential skills for meaningful careers. The Admissions Representative is responsible for enrolling qualified students, maintaining high enrollment standards, and promoting the institution's academic programs through outreach efforts.
Higher Education
Responsibilities
Evaluate and enroll qualified prospective students for academic programs
Conduct outreach via calls, emails, and meetings to promote enrollment and assist applicants
Achieve high student start rates by leading in personal production and meeting enrollment targets
Collaborate with other departments and participate in recruitment events to enhance outreach and support new students
Attract qualified students who will benefit from the school’s programs while refraining from involvement in admissions testing or decisions
Manage inquiries throughout the admissions process, including calls, appointments, interviews, applications, and follow-up for orientation and enrollment
Update CampusNexus with all inquiry-related activities, ensuring accurate record-keeping and documenting interactions in the Contact History
Provide exceptional customer service through timely communication, generating new inquiries via networking and referrals, and addressing routine and complex issues
Enhance recruitment strategies creatively and maintain a flexible schedule to attend events like career fairs
Complete the Admissions Blue Folder according to the Student File checklist, ensuring all required documents are tracked and scanned in CampusNexus
Report daily recruitment activities to the Campus Director of Admissions, attend meetings, and collaborate on media plans to prepare for inquiry flow
Adhere to Admissions Policies and Procedures, regulatory guidelines, and exhibit a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor
Perform additional tasks as assigned by the Director of Admissions
Qualification
Required
High School Diploma or GED, or equivalent on-the-job experience
Excellent interpersonal and written communication skills, with the ability to engage and connect with diverse individuals
Strong multi-tasking and time management abilities to effectively prioritize tasks and meet deadlines in a fast-paced environment
Results-oriented, quick-thinking, and organized approach to problem-solving and achieving goals
Proven experience in sales or customer service, demonstrating the ability to build relationships and close opportunities
Proficient in computer applications, including Microsoft Word, Excel, and Outlook, with a willingness to learn new software as needed
Ability and willingness to work evenings and weekends as required to fulfill job responsibilities and support recruitment efforts
Preferred
Associate's degree in a relevant field
Minimum of one year of admissions or related experience, demonstrating a solid understanding of the enrollment process
Previous experience working in a campus setting, with a strong familiarity with student services and academic programs
Hands-on experience with CampusNexus or similar student information systems, showcasing the ability to navigate and utilize technology effectively in the admissions process
Benefits
401(k) and Matching: Secure your future with our competitive retirement savings plan.
Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
Life Insurance: Peace of mind with life insurance options.
Parental Leave: Support for new parents during important life transitions.
Paid Time Off: Recharge with paid time off to promote work-life balance.
Employee Assistance Program: Access to resources for personal and professional support.
Tuition Reimbursement: Invest in your future with financial support for further education.
Company
Tidewater Tech
At Tidewater Tech, we are committed to preparing students for rewarding careers through our hands-on training programs, led by experienced instructors.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase