Foundever · 1 day ago
Remote Customer Service Representative
United States
Full-time
Remote
Entry Level
$15.50/hr - $15.50/hr
1+ years expFoundever is a global leader in the customer experience (CX) industry, and they are seeking a Remote Customer Service Representative to support one of the largest financial providers in the U.S. The role involves handling inbound calls in a remote environment, providing exceptional customer service, and requires a distraction-free workspace during training and work hours.
AdvertisingConsultingCustomer ServiceOutsourcing
Responsibilities
Support one of the largest financial providers in the U.S
Handle inbound calls in a call center environment
Deliver exceptional customer service
Maintain a distraction-free workspace during training and work hours
Qualification
Required
Must be at least 18 years old
High school diploma or GED equivalent required
1 year of relevant work experience
Open availability during operating hours a must!
Professional customer service aptitude is essential
A distraction-free and quiet workspace is essential during training and work hours
Ability to navigate system tools to search for answers & information
Strong organizational abilities are crucial for success in this role
Consistent dependability and responsibility
Ability to assess situations and develop empathetic solutions
A personal drive to serve others with compassion
Benefits
401(k) matching
Health, dental, and vision insurance
Disability insurance
Paid time off
Opportunities for bonuses
Career growth
Company
Foundever
Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michelle Parks
CEO of U.S. Market
Ana Athayde
Chief CX Technology Strategy and Partnerships
Recent News
2025-10-31
Company data provided by crunchbase