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Carvana · 1 day ago

Employee Relations Specialist

Tempe, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

Carvana is revolutionizing the car buying experience and is seeking an Employee Relations Specialist to ensure that every teammate feels supported and respected. This role involves serving as a vital link between employees and the business, managing workplace concerns, and fostering a positive work environment.

AutomotiveAutonomous VehiclesE-Commerce

No H1B

Responsibilities

Serve as the ultimate resource for our teammates regarding employment and internal policies

Lead investigations into workplace concerns with extreme empathy, total objectivity, and a high sense of urgency

Own your caseload from start to finish

Analyze trends with our People Partners to develop proactive programs that keep our culture healthy

Partner seamlessly with Legal and other People Operations teams

Stay ahead of the curve on new employment laws and people practices

Manage the Integrity Line and the general HR inbox, providing professional, helpful assistance to ensure every teammate's inquiry is resolved effectively

Qualification

HRBP experienceEmployee Relations experienceEmployment law understandingBachelor’s degreeCustomer serviceHigh accountabilityWillingness to learnDiscretionProfessionalismProblem solving

Required

A Bachelor's degree in HR, Business, Psychology, or a related field

2+ years of experience in an HRBP or Employee Relations role, or managing complex workplace investigations

A functional understanding of employment law (you know the rules so that you can apply them fairly)

Comfortable working in ambiguity—you don't need a manual to understand how to do the right thing

Customer Service Obsession: You genuinely love helping people, and you define success by how clear and painless you make a challenging process for team members and leaders

High Accountability & Ownership: If you own a task, it gets done right, on time, and completely. You don't pass the buck or make excuses

A Willingness to Learn: You check your ego at the door. You thrive on feedback, see every mistake as a chance to improve a process, and are constantly looking to level up your knowledge

You lead with smart thinking and common sense, not just policy

You navigate highly confidential information with the highest degree of discretion and professionalism

You translate complex policies into clear, actionable language for both senior leaders and team members

To be able to do your job at Carvana, you must be able to read, write, speak, and understand English