Federal Reserve Bank of Cleveland · 1 day ago
Vice President of External Communications
Cleveland, OH
Full-time
Onsite
Senior Level, Lead/Staff
$220K/yr - $300K/yr
10+ years expThe Federal Reserve Bank of Cleveland is seeking a Vice President to lead our External Communications team that includes executive communications, media and messaging, marketing, and digital in the development and execution of critical communications strategies. This role focuses on leading the evolution of the Bank’s voice in the world by building a modern, connected, and digitally fluent communications ecosystem.
BankingFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
Manage the work of highly skilled, motivated communications professionals. Support a culture of innovation, results-oriented impact and professional growth
Oversee and support the external communications team’s work in the following areas: Development and execution of a principal positioning strategy, which includes a bank-wide news media and messaging strategy (local, national, global), executive communications (e.g. speechwriting) strategy, and a bank-wide social media engagement plan
Development and distribution of public-facing content, including web, special reports, multi-media content – across all Bank channels
Close coordination with leadership of other functions (e.g. Research, IT, Supervision, Legal, Community Development, Regional Executives, etc.) across the Bank to help them communicate externally with key stakeholders
Partnership with our Office of the President function to support the work of Cleveland Fed President Beth Hammack
Work closely with the Bank’s most senior leaders to support and continually refine external communications efforts. Advise senior leaders on communications positioning, messaging, and storytelling opportunities
Serve as the Bank’s Public Information Officer (PIO), overseeing media relations and crisis communications
Collaborate with other external communications leaders across the Federal Reserve System to support their work and share best practices
Continually explore new ways to maximize the Bank’s communications efforts, including the use of generative AI, as well as new content formats (video, podcasts, interactive features) to reach new audiences
Stay up to date about issues and trends that could affect our work. Lead discussions about those topics and our approach among leaders across External Engagement and the Bank
Develop and implement a digital-first external communications strategy aligned to organizational priorities and audience needs. Use analytics and audience insights to drive decision making, measure impact, and continuously optimize strategy
Model curiosity, creativity, and inclusivity, encouraging experimentation and innovation
Qualification
Required
Bachelor's degree in journalism, public relations, public affairs or a related field or commensurate experience
10 + years leading teams focused on external communications strategies, message development, news media relations, content development and distribution, social media, and website engagement
Deep understanding of stakeholders served by the Federal Reserve Bank of Cleveland
Demonstrated success in leading complex external communications functions, including managing multi-disciplinary teams, navigating high-stakes or ambiguous issues, and aligning messaging across multiple audiences, platforms and stakeholders
Excellent oral and written communication skills, including the ability to develop and deliver presentations to executive audiences and prepare written plans
Experience advising principals/c-suite leaders on speeches, thought leadership and external positioning
Understanding and experience in news media relations, digital and paid media
Strong people leadership and talent management skills
Strong project management and operations management abilities, including the ability to manage multiple highly visible initiatives concurrently
Ability to work cross-functionally to solve complex problems, manage change and improve quality and service
Strong organizational agility skills; demonstrated personal resilience when faced with challenges and setbacks
Strong track record of inspiring teams, fostering collaboration, and leading cultural change
Demonstrated ability and willingness to have direct conversations to address and resolve issues at all levels of the organization
Emotionally intelligent, collaborative, and empowering leader
Hands-on enough to engage in content and strategy discussions, but strategic enough to empower staff and focus time on transformation and outcomes
Ability to develop and leverage a strong external network including contacts in other Reserve Banks and in other external organizations
Travel (15-20%)
Company
Federal Reserve Bank of Cleveland
The Federal Reserve Bank of Cleveland was established in 1914 as a part of the Federal Reserve System
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Robyn B.
Senior Vice President and Chief Operating Officer Treasury Services
Ken Isaacson
Chief Product Officer and Payments Strategist, SVP
Recent News
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