Snyk · 1 day ago
Senior Technical Success Manager - LATAM
United States
Full-time
Remote
Senior Level
5+ years expSnyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. The Technical Success Manager will be the technical champion for a large portfolio of customers, helping them embed security into their development workflows and achieve their DevSecOps goals with the Snyk Platform.
Cyber SecuritySecuritySoftware
Responsibilities
Champion Customer Success at Scale: Design and execute engaging, scheduled sessions focused on technical and business outcomes to ensure every customer realizes increasing value from Snyk
Promote Scalable Adoption: Lead innovative programs, including one-to-many engagements like technical workshops and webinars, that equip new customers to achieve their security goals quickly and efficiently
Translate Data into Action: Analyze customer usage data to uncover trends, proactively identify risks, and trigger targeted, programmatic outreach to ensure the health and success of your portfolio
Build a Library of Success: Create and curate high-quality technical resources like tutorials and best practice guides that empower customers to self-serve and succeed independently
Be the Voice of Your Customer Portfolio: Act as a powerful internal advocate, synthesizing feedback to influence the product roadmap and collaborate with Sales, Product, and Support to address common needs
Qualification
Required
5+ years in a customer-facing technical role such as Customer Success, Solutions Engineering, or Technical Account Management
Fluency in Portuguese
Proven experience designing and executing one-to-many programs such as webinars, email campaigns, or workshops (A Scalable Mindset)
Working knowledge of developer tools (e.g., GitHub, Jira, Jenkins, VSCode) and an understanding of the DevSecOps lifecycle (DevTools Proficiency & DevSecOps Acumen)
Proficient in AppSec concepts like SAST/DAST, SCA, SBOM, and secrets/container/IaC scanning
Ability to be an effective and influential communicator (both written and verbal) with a wide range of personas
Preferred
Builder's Background—experience as a developer or with coding and Agentic AI systems
Natural Educator who loves helping people understand how technology works
Hands-on experience with AppSec programs like threat modeling or vulnerability management (OWASP, NIST)
Experience with scripting or digital program transformation (Programmatic Pro)
Relevant security certifications such as CISSP, CISM, or Security+
Benefits
Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
Health benefits, employee assistance plans, and annual wellness allowance
Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
Company
Snyk
Snyk is a cloud native application security provider that enables millions of developers to build software securely.
1001-5000 employees
H1B Sponsorship
Snyk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$1.19BKey Investors
ServiceNowQatar Investment AuthorityAddition
2023-01-24Corporate Round· $25M
2022-12-12Series G· $196.5M
2021-12-21Secondary Market
Leadership Team
Peter McKay
CEO
Assaf Hefetz
Co-founder & CTO
Recent News
Accel.
2026-01-06
Canaan Partners
2025-12-26
PR Newswire
2025-11-24
Company data provided by crunchbase