The Michaels Organization · 1 day ago
Community Manager
The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. The Community Manager is responsible for overseeing all property management activities, ensuring properties are maintained in good condition and providing residents with a clean and well-managed community.
Real Estate
Responsibilities
Responsible for the management, direction, training and safety of all employees assigned to the property or properties under his/her control. Must have ability to assess critical or emergency situations, make calm and sound business judgments’ and respond to situations when management support is not immediately available
Responsible for hiring (for open positions approved by the Regional Property Manager), training, completing and conducting performance evaluations for all staff at the property, recommending salary increases, and when required counseling, disciplining and terminating employees under his/her direct control in accordance with company policy
Establish schedules and assign staff for office work as well as routine and emergency work. Approve and schedule paid and unpaid time off requests from staff
Train staff in safe operating procedures, and accurately report all accidents and emergency situations to appropriate personnel
Creates, designs and executes marketing campaigns for leasing of rental units, including promotion, tours of property and rental units. Prepares, processes, modifies and signs lease agreements and related forms. Maintains knowledge of competition and market conditions effecting leasing and operations and makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws
Ensures all residents living in community meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies. Address any non-compliant issues swiftly and appropriately
Assist in preparation and implementation the annual budget and maintain accurate financial records for the property, including payroll records, daily bank deposits and control of the cash accounts at the property. Maintain vacancy information reports as required by corporate, investors and monitoring agencies
Supervise any outside contractors working on the property. Perform physical needs assessment, negotiate contracts with vendors, and ensure work is completed by the agreed upon deadline
Participate in and direct office and maintenance staff regarding all move in/out and agency inspections and inspection processes
Meet and work with residents, resident organizations and resident services providers to address issues, make improvements, and maintain positive relations
Comply with all Company Accounting and Operations directives, policies and procedures
Continually inspect property recording deficiencies, making improvements and taking any required actions according to Company guidelines
Obtain all certifications or licenses that are required by the company, state or agencies within first year of employment. Remain current on and compliant with all laws and policies effecting the leasing of the property and all required certifications
Perform other duties as assigned
Qualification
Required
Two or more years' experience in multi-family residential property management, preferably with experience with direct supervision of employees
Multi-family residential leasing experience required
High School Diploma or equivalent required
Required certifications or licenses preferred, or the ability to obtain within one year required
Professional appearance and the ability to resolve conflicts in a professional manner
Excellent organizational skills with attention to detail and ability to keep accurate and legible financial records
Must possess valid driver's license, driving record and vehicle (in most cases, exceptions may apply)
Preferred
Accredited Resident Manager or similar designation preferred
Accounting/Financial and Administrative background preferred
Tax Credit, Section 8 and/or Public housing experience preferred
Two or more years of college preferred
Benefits
Medical
Dental
Vision
Prescription
Generous paid time off
A 401 (k) plan with a company match
Michaels Employee Scholarship Program
Company
The Michaels Organization
The Michaels Organization is a family of companies dedicated to excellence in affordable, mixed-finance, student and military housing.
Funding
Current Stage
Late StageTotal Funding
$4MKey Investors
Virginia Department of Housing and Community Development
2023-08-24Grant· $4M
Leadership Team
Recent News
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