Configuration Manager - Must be local to Mechanicsville, VA 23116 jobs in United States
cer-icon
Apply on Employer Site
company-logo

HCL Global Systems Inc · 1 day ago

Configuration Manager - Must be local to Mechanicsville, VA 23116

positionMechanicsville, VA
timeContract
remoteOnsite
senioritySenior Level

HCL Global Systems Inc is seeking a highly skilled Configuration Manager with ITIL certification to join their IT Service Management team. This role is responsible for establishing and improving the Configuration Management process, ensuring accuracy and integrity of Configuration Items, and maintaining compliance within the ITSM framework.

B2BConsultingHuman ResourcesInformation TechnologySoftwareStaffing Agency
check
H1B Sponsor Likelynote
Hiring Manager
Arshad Majid
linkedin

Responsibilities

Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy
Own and manage the CMDB, ensuring accuracy, completeness, and compliance
Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery
Define and enforce policies for configuration item (CI) identification, control, and reporting
Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information
Monitor and audit configuration data to ensure quality and reliability
Establish and track KPIs/metrics for Configuration Management maturity and CMDB health
Provide leadership and guidance to IT teams on configuration management best practices
Support IT governance, risk, and compliance initiatives

Qualification

ITIL certificationConfiguration ManagementAzure environmentIvanti Neurons for ITSMCMDB tool experienceAnalytical skillsStakeholder managementAutomation toolsCloud environmentsScripting knowledgeAudit compliance knowledgeCOV policies knowledgeProblem-solving skillsDocumentation skillsCollaboration skillsCommunication skills

Required

ITIL Foundation certification (Intermediate or Expert level preferred)
Proven experience in Configuration Management within an ITIL environment
Proven experience in Configuration Management within an Azure environment
Strong knowledge of Ivanti Neurons for ITSM
Strong understanding of ITIL v3/v4 processes—especially Configuration, Change, Incident, and Problem Management
Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools
Excellent analytical, problem-solving, and documentation skills
Ability to work collaboratively across technical and business teams
Strong communication and stakeholder management skills

Preferred

Experience with automation tools for configuration management
Familiarity with cloud environments (Azure, AWS, GCP)
Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python)
Familiarity with audit and compliance frameworks
Knowledge of COV policies and standards

Company

HCL Global Systems Inc

twittertwitter
Glassdoor3.8
company-logo
HCL Global Systems is a staffing and recruiting company providing consulting and business solutions.
dateFounded in 2005
location
Farmington Hills, Michigan, USA
people-size1001-5000 employees
web-link
http://hclglobal.com

H1B Sponsorship

HCL Global Systems Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (265)
2024 (285)
2023 (378)
2022 (390)
2021 (470)
2020 (736)

Funding

Current Stage
Late Stage

Leadership Team

A
Andy HCL
Cheif Marketing Officer
linkedin
Company data provided by crunchbase