Strategic Staffing Solutions · 1 day ago
Personal Computer Technician
Strategic Staffing Solutions is currently looking for a PC Technician for a contract opportunity with one of their largest clients. The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices in a predominantly Windows based environment.
ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Unboxing of devices and materials as necessary
Performing required pre-deployment device testing
Confirming all required components of devices are packaged together
Recording device serial numbers for entry into CMDB for workstation inventory
Communicating with the end user through email, instant messages, or by phone as necessary
Communication may include awareness to the customer that they are getting a new endpoint, software confirmation, delivery schedule times, and other information as deemed appropriate
Delivering and deploying endpoint devices to end users’ desk
Ensure workstations have the appropriate software installed
Attain sign-off from end user that device has been deployed properly and functioning as expected
Remove and inventory existing endpoint
Update end user service ticket (ServiceNow) regularly throughout deployment process
Attend regular status meetings and team calls
Willingly and actively execute directives from team lead
Qualification
Required
Demonstrated proficiency and expertise with computers in a networked environment and with Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software
2+ years of experience required with working knowledge and familiarity for supporting multiple operating systems - Windows, Mac OS, IOS, and Android devices
2+ years of experience required with hardware and productivity software trouble shooting skills
Knowledge and understanding of industry trends and new technologies and ability to apply this to day-to-day work activities
Possess critical thinking, analytical ability, and problem-solving skills. Able to think and react positively and professionally even in stressful situations
Excellent oral and written communication skills
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Company
Strategic Staffing Solutions
Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
H1B Sponsorship
Strategic Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (93)
2023 (95)
2022 (53)
2021 (53)
2020 (57)
Funding
Current Stage
Late StageRecent News
DBusiness Magazine
2025-05-01
Crain's Detroit Business
2025-02-03
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