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RTB House · 1 day ago

Technical Account Manager (West)

United States

Full-time

Remote

Mid Level

$110K/yr - $150K/yr

3+ years exp

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. As a Technical Account Manager, you’ll be the go-to expert ensuring campaigns launch smoothly and perform flawlessly, while managing the technical relationship with clients and troubleshooting any performance issues.

Ad RetargetingAdvertisingArtificial Intelligence (AI)Marketing

Growth Opportunities

Responsibilities

Serve as the main technical point of contact for a dedicated book of RTB House business

Investigate and troubleshoot campaign performance issues including complex discrepancies, frequency analysis, publisher and host performance, tag drop offs and other important campaign issues

Monitor pacing and delivery to ensure campaigns are on track to deliver both budget and client goals

Work closely with clients to ensure that RTB House tracking codes are functioning across the websites and troubleshooting when necessary

Support knowledge sharing, training and developing best practices across the TAM team

Qualification

Technical Account ManagementDemand-Side Platforms (DSPs)Data AnalysisGoogle AnalyticsHTMLJavaScriptPythonVerbal CommunicationWritten CommunicationProblem-SolvingTeam Collaboration

Required

Bachelor's degree or equivalent practical experience with 3+ years of experience working as a Technical Account Manager or as a Campaign Manager, ideally in digital advertising

Excellent technical aptitude and acumen. You can quickly learn the ins and outs of our DSP to optimize and improve monthly client performance

Hands-on experience with The Trade Desk, Google Display & Video 360 (DV360), Xandr, Amazon DSP or other demand-side platforms (DSPs)

Familiarity with product feeds and can quickly and accurately interpret data in Microsoft Excel and/or data analysis tools

Experience working with Google Analytics. You understand how to configure and interpret data in the platform at a high level

Excellent verbal and written communication and a proven track record of working across multiple teams and stakeholders. Ability to communicate complicated concepts to non-technical audiences

Familiarity of the programmatic landscape, including DSPs, DMPs, RTB, tagging & bidding