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Computacenter · 1 day ago

Senior Customer Engineer

Greer, SC

Full-time

Hybrid

Senior Level

7+ years exp

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. As a Senior Customer Engineer, you will provide a range of hardware, software, and network technical support, including troubleshooting and configuration for internal and external customers.

CRMHardwareInformation TechnologySoftware

H1B Sponsor Likely

Responsibilities

Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements

Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements

Provide Technical Leadership in own specific area of expertise

Document and reports on work completed to ensure compliance with Company and Customer Procedures

Qualification

TroubleshootingTechnical LeadershipServiceNowHardware break-fixPC imagingMobile phone supportAudio Visual support

Required

7 years' experience in IT Service environment

Experience with ticketing systems such as ServiceNow

You must be authorized to work in the United States

Preferred

BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus

ServiceNow experience

Hardware break-fix assistance

PC imaging processes and procedures

Troubleshooting

Mobile phone support

Audio Visual support

Benefits

Competitive compensation plans

Attractive mix of benefit plans

Company

Computacenter

Glassdoor3.8

Computacenter provides IT infrastructure services and solutions in the United Kingdom, Germany, France, and Belgium.

Founded in 1981

Hatfield, Hertford, GBR

10001+ employees

https://www.computacenter.com

H1B Sponsorship

Computacenter has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2021 (2)

2020 (4)